Author(s), Title and Publication Kim, H. J., & Cameron, G. T. (2011). Emotions matter in crisis: The role of anger and sadness in the publics’ response to crisis news framing and corporate crisis response. Communication Research, 38(6), 826-855. Summary Past research suggested that different emotions could promote different levels of information processing, recall, and judgment. … Continue reading How the Framing of the News Affects the Publics’ Response During a Crisis