Ott, Larissa; & Theunissen, Petra (2015). Reputations at risk: Engagement during social media crises. Public Relations Review, 41(1), 97–102. Summary As people spend more time on the Internet, managing reputation on social media becomes increasingly important for public relations. The latest figures show that Internet users spend most of their time on social networks, and … Continue reading Reputations at Risk: Engagement During Social Media Crises