Author(s), Title and Publication Nickerson, C. & Goby, V. P. (2017). New lamps for old: The Gulf leadership communication framework. International Journal of Business Communication, 54(2), 182-198. DOI: 10.1177/2329488416687055 Summary In recent decades, the oil-rich nations of the Arabian Gulf, also termed the GCC (Gulf Cooperation Council) countries, have established policies and quotas aimed at … Continue reading New Lamps for Old: The Gulf Leadership Communication Framework
Author(s), Title and Publication Breiner, T., & Minei, E. M. (2017). Corporate acculturation neglect in cross-border acquisitions: the case of Denmark and the United States, The Journal of International Communication, 23(1), 53-74, DOI: 10.1080/13216597.2016.1236030 Summary Worldwide enterprise continues to expand as technologies and developments invite organizations to new markets around the globe. An increasingly common … Continue reading Corporate Acculturation Neglect in Cross-Border Acquisitions: The Case of Denmark and The United States
Haddud, Abubaker, Dugger, John, & Gill, Preet (2016). Exploring the impact of internal social media usage on employee engagement. Journal of Social Media for Organizations, 3(1), 1 – 23. Summary The emergence of internal social media platforms/applications is creating opportunities for organizations to promote collaboration between employees and to improve employee engagement. Internal social media … Continue reading Exploring the Impact of Internal Social Media Usage on Employee Engagement
Hopp, Toby, & Gallicano, Tiffany Derville (2016). Development and test of a multidimensional scale of blog engagement. Journal of Public Relations Research, 28(3-4), 127–145. doi:10.1080/1062726X.2016.1204303 Summary Social media interactions are commonly used to measure engagement; however, at most, they should be used only as a key performance indicator since audiences can be engaged without liking, … Continue reading How to Determine if a Blog is Effective : A Multidimensional Scale of Blog Engagement
Author(s), Title and Publication Garner, J. T. (2017). An examination of organizational dissent events and communication channels: Perspectives of a dissenter, supervisors, and coworkers. Communication Reports, 30(1), 26-38. DOI: 10.1080/08934215.2015.1128454 Summary Dissent is a vital process in organizations that results in improved decision-making, performance, and employee satisfaction. While much is known about the person to … Continue reading An Examination of Organizational Dissent Events and Communication Channels: Perspectives of a Dissenter, Supervisors and Coworkers
Author(s), Title and Publication: Bradley, G. L., & Campbell, A. C. (2016). Managing difficult workplace conversations: Goals, strategies, and outcomes. International Journal of Business Communication, 53(4), 443-464. Summary In workplace, difficult conversations, such as “sensitive” topics and transmission or receipt of “bad news” are inevitable, especially in the occasions of employee performance evaluation and management, … Continue reading Managing Difficult Workplace Conversations: Goals, Strategies, and Outcomes.
Author(s), Title and Publication: Jia, M., Cheng, J., & Hale, C. L. (2017). Workplace emotion and communication: Supervisor nonverbal immediacy, employees’ emotion experience, and their communication motives. Management Communication Quarterly, 31(1), 69-87. Summary Employee emotions are an essential component of a holistic ecosystem of organizational behavior, playing a powerful role in building and maintaining relationships, … Continue reading Workplace Emotion and Communication: Supervisor Nonverbal Immediacy, Employees’ Emotion Experience, and Their Communication Motives.
Author(s), Title and Publication Zhan, M., & Hample, D. (2016). Predicting employee dissent expression in organizations: A cost and benefit approach. Management Communication Quarterly, DOI: 10.1177/0893318916635752. Summary Employee dissent is understood as resulting from unsatisfying organizational states. Dissatisfaction can be felt but not expressed; dissent is the actual performance of disagreement with immediate circumstances. Constructive … Continue reading Predicting Employee Dissent Expression in Organizations: A Cost and Benefit Approach.
Author(s), Title and Publication: Barbour, J. B., Jacocks, C. W., & Wesner, K. J. (2013). The message design logics of organizational change. Communication Monographs, 80(3), 354-378. Summary Stakeholder communication is vitally important to planned organizational change, because organizational change inherently involves stakeholders’ participation, such as rejection, acceptance, and support. As a result, the outcome of … Continue reading The Message Design Logics of Organizational Change
Author(s), Title and Publication: Wines, W. A., & Hamilton III, J. B. (2009). On changing organizational cultures by injecting new ideologies: The power of stories. Journal of Business Ethics, 89(3), 433-447. Summary Organization culture is an organization’s invisible, intangible, yet most powerful force. Occasionally, organizations will need to initiate a change of organization culture, at … Continue reading On Changing Organizational Cultures by Injecting New Ideologies: The Power of Stories.
Author(s), Title and Publication: Frahm, J., & Brown, K. (2007). First steps: Linking change communication to change receptivity. Journal of Organizational Change Management, 20(3), 370-387. Summary Employees’ receptivity to organizational change is an emerging and significant issue for those involved in creating successful change implementation strategies. Traditionally, organizational communication is considered an instrument for implementing … Continue reading First Steps: Linking Change Communication to Change Receptivity
Author(s), Title and Publication: Malhotra, N., & Ackfeldt, A. (2016). Internal communication and prosocial service behaviors of front-line employees: Investigating mediating mechanisms. Journal of Business Research, 69(10), 4132 – 4139. Summary Prosocial service behaviors (PSBs) are helpful behaviors of front-line employees (FLEs) directed towards the organization or other individuals. Especially towards co-workers and customers, PSBs … Continue reading Internal Communication and Prosocial Service Behaviors of Front-Line Employees: Investigating Mediating Mechanisms
Author(s), Title and Publication Helpap, S. & Bekmeier-Feuerhahn, S. (2016). Employees’ emotions in change: advancing the sensemaking approach. Journal of Organizational Change Management, DOI: 10.1108/JOCM-05-2016-0088 Summary The introduction of change can cause a variety of different emotional reactions among affected employees. Some employees might feel anxious, frightened or frustrated, whereas others feel hopeful and pleasant. … Continue reading Employees’ Emotions in Change: Advancing the Sensemaking Approach
Author(s), Title and Publication: Mayfield, M., & Mayfield, J. (2016). The effects of leader motivating language use on employee decision making. International Journal of Business Communication, 53(4), 465-484. Summary Quality employee decision-making that advances organizational objectives is a key element in an organization’s ability to make the rapid, flexible, organizational responses that are necessary for … Continue reading The Effects of Leader Motivating Language Use on Employee Decision Making
Author(s), Title and Publication: Men, L. R., & Jiang, H. (2016). Cultivating quality employee-organization relationships: The interplay among organizational leadership, culture, and communication. International Journal of Strategic Communication, 10(5), 462 – 479. Summary Positive employee-organization relationship (EOR) is an important intangible asset for organizations, which influences external stakeholders’ perception and drives business performance. Considering the … Continue reading The Interplay Among Organizational Leadership, Culture, and Communication
