Yeunjae Lee, Author at Institute for Public Relations

August 9, 2022[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Best Practices, OCRC - Leadership Communications, OCRC - Trust, Organizational Communication Research Centerbest practices, covid, Crisis, crisis communication, crisis coping, Engagement, internal communication, leadership communication, motivational language, trustYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center Summary A critical objective of organizations’ crisis communication is to cultivate a motivated and engaged workforce despite adversities. To enhance organizations’ internal crisis communication practice, this study examined how leaders’ motivational communication can facilitate employees’ crisis coping and promote employees’ organizational engagement. More specifically, … Continue reading How Leaders’ Motivational Language Enhanced Employee Engagement During COVID-19 →

July 26, 2022[Research Journal], OCRC - Advocacy & Ownership, Organizational Communication Research Centeradvocacy, communication strategy, DEIYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center Summary Despite increasing diversity, equity, and inclusion (DEI) programs being implemented in organizations, industry reports have cautioned that current diversity efforts are failing racial minorities. Researchers expanded the limited literature on minority employees to understand how public relations can help organizations create an inclusive … Continue reading What is Needed to Make DEI Efforts Successful, According to Diverse Employees →

November 29, 2021[Blog], [Research Library], OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research CenterCEO activism, CEO leadership, Corporate social responsibility (CSR) expectations, Perceived moralityYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center. Summary A growing number of corporate leaders have begun speaking up on controversial sociopolitical issues such as race relations, gender, and sexual orientation, immigration, and climate change. Considering that CEO activism is on the rise, its consequences on organizational stakeholders’ attitudes and behaviors have … Continue reading Does Perceived Morality of CEO Activism Matter? Understanding Employees’ Responses to CEO Actions on Sociopolitical Issues →

September 7, 2021[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centeremployee–organization relationship, negative affect, negative megaphoning, organizational injusticeYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center. Summary Employees’ communicative behaviors are considered a more credible source by external audiences than the organization’s official communication. Employees’ negative words about their organizations, also known as employees’ negative megaphoning, can damage corporate reputation when such negative aspects of the organization are transmitted to … Continue reading “Negative Megaphoning”: When Employees Speak Out About Workplace Injustice →

August 4, 2021[Blog], [Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research CenterCoping strategy for discrimination, employee-organization relationship, Megaphoning, transparent communication, workplace discriminationYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center. SummaryFocusing on racial minority employees’ experience, this study examined how internal communication affects employee coping behaviors related to workplace race discrimination. Specifically, the authors compared emotion-focused with problem-focused coping strategies. While emotional coping prompts individuals to manage their emotions rather than their problems, problem-focused … Continue reading Coping With Workplace Discrimination: The Role of Internal Communication →

May 24, 2021[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centerand leadership communication, motivating language, self-leadershipYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center. Summary Change within the organization is a reality for all employees but has become particularly salient during the COVID-19 pandemic. Organizational change (unplanned change in particular) can cause issues and lead to questions and uncertainties for employees, which may affect their relationships with the … Continue reading How to Help Employees Cope During Unexpected Organizational Change →

April 23, 2021[Blog], [Research Library], CDEI - Disabilities Research, CDEI - Diversity in the Workplace, CDEI - Diversity, Equity, and Inclusion, Diversity, Equity, and Inclusion, OCRC - Best Practices, OCRC - Culture and Values, OCRC - Internal Communications, Organizational Communication Research Centeremployee-organization relationships, justice, transparent communication, workplace discriminationYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center Summary This study explored how transparent internal communication mitigated employees’ perceptions of workplace discrimination based on experiences (i.e., discrimination directed at the personal self) and observations (i.e., perceiving the presence of discrimination in the workplace). In this study, workplace discrimination is viewed as formal … Continue reading Marginalized Employee Perspectives on Workplace Discrimination →

October 7, 2020[Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centeranonymous social media, employees’ communication behavior, organization-employee relationshipYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center Summary Employees use anonymous social media channels to share company-related content, such as their ideas and opinions about their employers and their working environment. This behavior has become a double-edged sword for organizations because employees can share both positive and negative messages about them. … Continue reading De-motivating Employees’ Negative Communication Behaviors on Anonymous Social Media: The Role of Public Relations →

October 7, 2020[Research Library], OCRC - Communication Behaviors, OCRC - Crisis, OCRC - Internal Communications, OCRC - Work/Life Fit, Organizational Communication Research Centercrisis communication, employee communicative behavior, employee-organization relationships, internal crisis, symmetrical internal communicationYeunjae Lee

This summary is provided by the IPR Organizational Communication Research Center. Summary Employees play a vital role as organizations’ problem-solvers and information seekers during organizational turbulence. This study explored two types of employees’ communicative behaviors – i.e., information seeking and voicing – during organizational crises. Information seeking refers to employees’ willingness to acquire crisis-related information for … Continue reading Employee Communicative Behaviors in a Crisis: The Role of Relationship and Symmetrical Communication →

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