This summary is provided by the IPR Organizational Communication Research Center Summary Employees use anonymous social media channels to share company-related content, such as their ideas and opinions about their employers and their working environment. This behavior has become a double-edged sword for organizations because employees can share both positive and negative messages about them. … Continue reading De-motivating Employees’ Negative Communication Behaviors on Anonymous Social Media: The Role of Public Relations
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[Research Library], OCRC - Communication Behaviors, OCRC - Crisis, OCRC - Internal Communications, OCRC - Work/Life Fit, Organizational Communication Research Centercrisis communication, employee communicative behavior, employee-organization relationships, internal crisis, symmetrical internal communicationYeunjae Lee
This summary is provided by the IPR Organizational Communication Research Center. Summary Employees play a vital role as organizations’ problem-solvers and information seekers during organizational turbulence. This study explored two types of employees’ communicative behaviors – i.e., information seeking and voicing – during organizational crises. Information seeking refers to employees’ willingness to acquire crisis-related information for … Continue reading Employee Communicative Behaviors in a Crisis: The Role of Relationship and Symmetrical Communication →