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All posts by Yeunjae Lee

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This summary is provided by the IPR Organizational Communication Research Center. Summary Employees’ communicative behaviors are considered a more credible source by external audiences than the organization’s official communication. Employees’ negative words about their organizations, also known as employees’ negative megaphoning, can damage corporate reputation when such negative aspects of the organization are transmitted to … Continue reading “Negative Megaphoning”: When Employees Speak Out About Workplace Injustice →

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This summary is provided by the IPR Organizational Communication Research Center. SummaryFocusing on racial minority employees’ experience, this study examined how internal communication affects employee coping behaviors related to workplace race discrimination. Specifically, the authors compared emotion-focused with problem-focused coping strategies. While emotional coping prompts individuals to manage their emotions rather than their problems, problem-focused … Continue reading Coping With Workplace Discrimination: The Role of Internal Communication →

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This summary is provided by the IPR Organizational Communication Research Center. Summary Change within the organization is a reality for all employees but has become particularly salient during the COVID-19 pandemic. Organizational change (unplanned change in particular) can cause issues and lead to questions and uncertainties for employees, which may affect their relationships with the … Continue reading How to Help Employees Cope During Unexpected Organizational Change →

[Blog], [Research Library], CDEI - Disabilities Research, CDEI - Diversity in the Workplace, CDEI - Diversity, Equity, and Inclusion, Diversity, Equity, and Inclusion, OCRC - Best Practices, OCRC - Culture and Values, OCRC - Internal Communications, Organizational Communication Research Center, , ,

This summary is provided by the IPR Organizational Communication Research Center Summary This study explored how transparent internal communication mitigated employees’ perceptions of workplace discrimination based on experiences (i.e., discrimination directed at the personal self) and observations (i.e., perceiving the presence of discrimination in the workplace). In this study, workplace discrimination is viewed as formal … Continue reading Marginalized Employee Perspectives on Workplace Discrimination →

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This summary is provided by the IPR Organizational Communication Research Center Summary Employees use anonymous social media channels to share company-related content, such as their ideas and opinions about their employers and their working environment. This behavior has become a double-edged sword for organizations because employees can share both positive and negative messages about them. … Continue reading De-motivating Employees’ Negative Communication Behaviors on Anonymous Social Media: The Role of Public Relations →

[Research Library], OCRC - Communication Behaviors, OCRC - Crisis, OCRC - Internal Communications, OCRC - Work/Life Fit, Organizational Communication Research Center, , , ,

This summary is provided by the IPR Organizational Communication Research Center. Summary Employees play a vital role as organizations’ problem-solvers and information seekers during organizational turbulence. This study explored two types of employees’ communicative behaviors – i.e., information seeking and voicing – during organizational crises. Information seeking refers to employees’ willingness to acquire crisis-related information for … Continue reading Employee Communicative Behaviors in a Crisis: The Role of Relationship and Symmetrical Communication →

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