Lessons from the PRSA College of Fellows & Arthur W. Page Society Senior public relations executives have learned by experience that no two senior executives prefer to receive strategic counsel in the exact same way. So many of them have developed a tool box of different approaches catered to the preferences of their bosses. Several … Continue reading How PR Executives Use Strategies to Counsel Internally
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The world’s leading firms use architecture to powerfully transmit their identity to customers, employees and users of all kinds. This has been the case for many years. Witness the Cornell Tech campus on Roosevelt Island reinterpreting the relationship between academia and corporate America and driving sustainability practices to a new frontier. Or take a virtual … Continue reading Your Facilities Designer Might Be a Brand Expert (Or Not) →
This blog explores practices and research insights that can be valuable for communication practitioners and leaders who want to make their workplace more welcoming and empowering for employees to flourish. Every organization is keen to retain its employees while acknowledging that they have a choice of joining other firms or branching out as entrepreneurs. In … Continue reading Influencing Intrapreneurship with Internal Communications →
Public relations is frequently listed as one of the most stressful jobs in the United States (CareerCast.com, 2017). The industry has an annual turnover rate in all specialties of 20.5 percent (Coffee, 2014). Meanwhile, research during the past decade has documented a disheartening fact of high work-life conflict among PRSA members. It appears necessary to … Continue reading Preventing Turnover: Enriching the Interface between Work, Life and Trust →
For more than 20 years, I have worked with different organizations in Latin America exploring employees’ happiness and drama in the corporate world through conversations with managers, core teams, and technicians. Today, organizations are learning how to address some of these questions: How to balance work and personal life? How to mentor and coach employees … Continue reading New Paradigms for Employee Culture and Communication →
Author(s), Title and Publication Myers, S. A., Cranmer, G. A., Goldman, Z. W., Sollitto, M., Gillen, H. G., & Ball, H. (2018). Differences in information seeking among organizational peers: Perceptions of appropriateness, importance, and frequency. International Journal of Business Communication, 55(1), 30-43. doi:10.1177/2329488415573928 Summary For many employees, seeking information revolves around obtaining seven types of information they … Continue reading Differences in Information Seeking Among Organizational Peers →
Author(s), Title and Publication Lemon, L. L., & Palenchar, M. J. (2018). Public relations and zones of engagement: Employees’ lived experiences and the fundamental nature of employee engagement. Public Relations Review, 44(1), 42-155. doi:10.1016/j.pubrev.2018.01.002 Summary While employee engagement has been primarily explored within the business, human resources and management disciplines, public relations research has more … Continue reading The Fundamental Nature of Employee Engagement →
Author(s), Title and Publication Kraft, A., Sparr, J.L. & Peus, C. J. (2018). Giving and making sense about change: The back and forth between leaders and employees. Journal of Business and Psychology, 33(1), 71-87. doi.org/10.1007/s10869-016-9474-5 Summary Leader sensegiving – the attempt to affect employees’ sensemaking – is a crucial leadership activity during organizational change. The … Continue reading Giving and Making Sense About Change: The Back and Forth Between Leaders and Employees →
It’s been nearly 30 years since the business world discovered a host of new programs and initiatives generated by consulting firms to rethink strategy, improve processes, deploy new systems and technologies, reduce costs, streamline functions and business units, recruit and retain talent, and solidify leadership practices. During that time, the success rate – defined as … Continue reading Why Change Communications Hasn’t Changed and the Continued Risk to Organizational Health →
At Gagen MacDonald, we’ve long believed that love in business is good business. And that’s why it was wonderful to read about Dr. Rita Linjuan Men’s latest research study, It’s about How Employees Feel! The Impact of Emotional Culture on Employee-Organization Relationships. Her survey provides empirical evidence on whether emotional culture truly matters for an … Continue reading Why Humanizing the Employee Experience Matters →
Job search site CareerCast ranked public relations as the sixth most stressful job in 2016 (Suleman, 2016). When we, professional communicators, are at the other side of the table, how are we dealing with our own work-life conflict? In this blog post, I discuss the ways in which work environment and professional identification impact public … Continue reading When Public Relations Professionals are the Employees: Their Own Work vs. Life →
In the last two decades, scholars and professionals have increasingly realized the strategic importance of investing in CSR initiatives so as to improve the relationships between corporations and their various stakeholder groups. Despite the great amount of attention paid to external stakeholders’ engagement and perceptions, CSR programs are most effective when employees become leading enactors … Continue reading Bridging Corporate Social Responsibility and Employee Communication →