This blog is provided by the IPR Organizational Communication Research Center The onboarding process for new employees is a critical phase that is potentially impacted by the new era of hybrid work. The onboarding process involves the socialization of newcomers to organizational culture and becoming familiar with work and colleagues, which helps newcomers transition from … Continue reading The Challenges of Newcomer Onboarding in Hybrid Work Contexts
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This summary is provided by the IPR Organizational Communication Research Center based on the original study. Drs. April Yue and Patrick Thelen conducted a study to investigate how perceived verbal aggression from supervisors and coworkers in the workplace affects employees’ perceptions of two types of conflicts – workgroup relationship conflict and work-life conflict – as … Continue reading Exploring the Impact of Workplace Verbal Aggression on Workgroup Dynamics, Employee Work-Life Balance, and Organizational Relationships →
This summary is provided by the IPR Organizational Communication Research Center Summary Lies, misunderstandings, and mis/disinformation are common in the workplace. Pseudo-information may hamper organizational reputation, relationships with stakeholders, and hurt an organization’s bottom line. The current study explored how to prevent or mitigate the negative outcomes related to pseudo-information. Specifically, the authors looked at the … Continue reading How Organizational Two-Way Symmetrical Communication Improves Workplace Pseudo-Information Gatekeeping →
This summary is provided by the IPR Organizational Communication Research Center Summary Employees’ communication behaviors are essential for organizations because external stakeholders consider them more neutral than well-designed public relations messages. However, some organizations face the challenge that their employees may share inappropriate messages about them with external stakeholders on social media. Although previous studies have … Continue reading When relationships meet situations: Exploring the antecedents of employee communication behaviors on social media →
Corporate social advocacy (CSA) has become a focal topic for public relations scholars and practitioners. It refers to organizations taking stances on divisive socio-political issues. CSA tends to attract much greater attention and visibility from the media and the publics due to its controversial nature than the more common corporate social responsibility (CSR) activity. Meanwhile, … Continue reading The importance of effective leadership as it facilitates employee advocacy →
This summary is provided by the IPR Organizational Communication Research Center Summary The importance of internal social media has become increasingly prominent, especially in times of remote-only working. The use of internal social media has shifted the focus of internal communication from top-down information to participation, cooperation, and dialogue. Specifically, as a form of digital networking, … Continue reading Who does (not) want to engage in internal social media? Employees’ segmentation into different user types →
This summary is provided by the IPR Organizational Communication Research Center Summary Concepts related to political correctness have begun to influence organizational policy. For instance, implicit bias training, designed to address inadvertent behaviors that could cause offense in the workplace, has been implemented in major corporations. Political correctness is a topic that generates controversy. As noted … Continue reading Policies promoting inclusivity are positively associated with workplace creativity →
This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Weiting Tao and colleagues examined how workplace dialogic communication about COVID-19 vaccination influenced employees’ intention to advocate for the vaccine to people in their personal and professional networks. Workplace dialogic communication requires open exchange of information, thoughts, and … Continue reading Workplace Chatter Can Promote Employee Advocacy for COVID-19 Vaccination →
Summary The COVID-19 pandemic drove many companies to reevaluate their approach to business. As a result, some focused their efforts on leading with purpose. Purpose is an organization’s fundamental goal that goes beyond profit maximization. It is an all-encompassing principle that guides everything the organization does and determines its strategies. Effective strategic communication is an … Continue reading Purpose-Driven Organizations Show Greater Employee Trust, Among Other Benefits →
This summary is provided by the IPR Organizational Communication Research Center. Dr. Cen April Yue examined how employees’ perceptions of organizations’ use of bridging and buffering public relations strategies affected their positive responses to organizational change. Bridging strategies are relationship-focused and speak to an organization’s sincerity in narrowing the gaps between the positions of the … Continue reading Fostering Positive Reactions to Change →
This blog is provided by the IPR Organizational Communication Research Center Change is an inescapable reality of the modern workplace. The declaration of the COVID-19 pandemic forced organizations to confront an array of drastic and previously unimaginable organizational changes. Many business-as-usual approaches to serving customers, working with suppliers, and normal work routines have been disrupted. … Continue reading How to Navigate Change Using Transparency, Charisma, and Empathy →
This blog is provided by the IPR Organizational Communication Research Center. Much of our workplace conveniences are a result of advances in technology. However, more recently, it seems as though technology has opened the door for increased monitoring of employees to guarantee productivity outputs. For example, JP Morgan Chase was recently featured in the news … Continue reading Employee Engagement as an Ethical Imperative →