Sexual Harassment: A Workplace Pandemic (Part Two)
This is the second article in a series of two articles. The first article published on December 5th explored background on the issue of sexual harassment, the extent of the problem and the role of silence. You can find it here.
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Focusing Inward: Influence begins with Relationship Building
We just completed 58 in-depth interviews with members of the PRSA College of Fellows and Arthur W. Page Society for a book about public relations ethics, and, as you might imagine, the results were rich with lessons and insights from these senior executives. One of the most important lessons emphasized the priority public relations e
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IPR Hosts 56th Annual Distinguished Lecture and Awards Dinner
On Wednesday, Nov. 29, IPR hosted its 56th Annual Distinguished Lecture with more than 320 people in attendance celebrating the leaders and future leaders of our profession.
Award winners included:
Don Bartholomew Award for Excellence in PR Research (sponsored by Ketchum)
Jung Kyu (Rhys) Lim (Ph.D. Candidate, University of Maryland)
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Are Organizational Goals Really Top of Mind for Communication Professionals? Insights from the Global Communication Monitor
Why should communicators spend time and money on measurement? At least two reasons are frequently mentioned in theory and practice alike: doing things right and doing the right thing.
First of all, effective management has to rely on up-to-date data. How do audiences use different media? Which social media influencers are relevant for
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How PR Crises Impact Brand Reputation
According to a new study from Clutch.co, how companies immediately respond to PR crises has a lasting impact on their brand reputation.
Using United Airlines, Pepsi, and Uber as examples, Clutch surveyed 500 cons
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Sexual Harassment: A Workplace Pandemic
This article is the first in a two-part series that explores some of the issues surrounding sexual harassment.
The year was 1980. It was my first job in private industry and I was working in a division of a company that would later become part of what is now Verizon. To make a long story short, I was asked to develop a communicati
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Is Social Media the Future of Customer Care?
Call centers and email have taken a back seat when it comes to customer care. As we move further into the digital age, people don’t want to wait hours for a response to their questions, or sit on hold while they wait for availability at a call centre. Instead, millions of people have begun to take advantage of very different mode of
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Why Change Communications Hasn’t Changed and the Continued Risk to Organizational Health
It’s been nearly 30 years since the business world discovered a host of new programs and initiatives generated by consulting firms to rethink strategy, improve processes, deploy new systems and technologies, reduce costs, streamline functions and business units, recruit and retain talent, and solidify
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1984 Meets Pavlov’s Dogs: Navigating a Moral Maze of Private and Public Interests
“Trust, but verify” is a phrase that was used often by Ronald Reagan. It is more than a little ironic that this is originally a Russian proverb (Doveryai, no proveryai).
Trust is also what links the various topics in episode 13 of our podcast.
From Chinese citizen scores to alleged irregularities in the UK referendum and the
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USC’s 2018 Relevance Report: Navigating Your Brand in an Uncertain Future
This post appears courtesy of USC Annenberg School for Communication and Journalism. The full report can be found here.
2017 has been defined by a series of unprecedented technological and political shifts, many of which
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