This post is provided by the IPR Organizational Communication Research Center. What can internal communications do to create a sense of belonging among employees? Stated simply: increase employees’ level of motivation. I don’t understand motivation as the act of cheering and encouraging others. I view motivation as providing reasons and motives for action. Internal communicators … Continue reading Internal Communications As a Tool to Create a Sense of Belonging
This study is provided by the IPR Street Team, a team of students writers and graphic designers who help IPR bring the latest research that matters to the practice. This study appears courtesy of Global Strategy Group. Americans expect brands to take action on issues and drive change. Global Strategy Group released their sixth annual business … Continue reading Doing Business in an Activist World
The blog post was provided by the IPR Organizational Communication Research Center. According to the conclusions of a recent study carried out by the University of California and the universities of St. Andrews and Liverpool in the United Kingdom, the world’s first conversations took place in Africa more than 2.5 million years ago. This first … Continue reading The Power of Conversations in the Corporate World
This blog is presented by the IPR Organizational Communication Research Center. You need look no further than Brexit to see why effective leadership communication matters. Between them, the heads of the UK’s two main political parties have been described as robotic, opaque, nebulous, indecisive and invisible. Opinion polls say neither’s got what it takes to be … Continue reading It’s Time to Get Real About Authentic Leadership Communication
Author(s), Title and Publication Mao, C. M., & DeAndrea, D. C. (2018). How anonymity and visibility affordances influence employees’ decisions about voicing workplace concerns. Management Communication Quarterly, 1-29. doi: 10.1177/0893318918813202 Summary Establishing proper communication channels so employees can voice suggestions may simultaneously curb organizational malpractices and increase employees’ organizational commitment and job satisfaction. The willingness … Continue reading How Anonymity and Visibility Affordances Influence Employees’ Decisions About Voicing Workplace Concerns
Author(s), Title and Publication Jiang, H., & Luo, Y., (2018). Crafting employee trust: From authenticity, transparency to engagement. Journal of Communication Management, 22(2), 138-160. doi.org/10.1108/JCOM-07-2016-0055 Summary Employee trust has been consistently linked to engagement, a fundamental driver of business success and organizational growth. Gaining employee trust is a critical component of effective leadership, and consistency … Continue reading Crafting Employee Trust: From Authenticity, Transparency to Engagement
Author(s), Title and Publication Petrou, P., Demerouti, E., & Schaufeli, W. B. (2016). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, DOI: 10.1177/0149206315624961. Summary Though it is widely recognized that organizational change communication is the most effective strategy to improve employee adjustment to change, little is … Continue reading Crafting the Change: The Role of Employees During an Organizational Change
Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication … Continue reading The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships
Authors, Title and Publication McWorthy, L., & Henningsen, D. D. (2014). Looking at favorable and unfavorable superior-subordinate relationships through dominance and affiliation lenses. International Journal of Business Communication, 51(2), 123-137. Using relational framing theory, this study examined factors that influence judgments subordinates make about the quality of their supervisors. According to this theory, two dimensions—dominance-submission and affiliation-disaffiliation—guide … Continue reading Looking at Favorable and Unfavorable Superior-Subordinate Relationships Through Dominance and Affiliation Lenses
Topic: Leadership, Employee Communication Channels, and Employee Satisfaction Authors, Title and Publication Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 1-21. Summary Technological development is changing the landscape of communication as well as the internal communication formula of companies. The easy access of organizations to … Continue reading Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction
When the boundary between work and life gets blurred, employees can easily get frustrated and burned out. Often times, employees are encouraged to become smart “problem solvers,” coping with stress and imbalance on their own. However, individual coping is never sufficient even when it is effective. So, what are the jigsaw puzzle pieces organizations may … Continue reading Work vs. Life for Employees: Is Your Business Part of the Solution?
Topic: Employee Communication Behavior and Organizational Change Author(s), Title and Publication Schwarz, G. M., Watson, B. M., & Callan, V. J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25(2), 311-352. Summary This study explored how employees in different groups talked about technological change in their organization, and how … Continue reading Talking up failure: How discourse can signal failure to change
Topic: Internal Communication Author(s), Title and Publication Redding, W. C. (1972). Communications within the organization: An interpretive review of theory and research. New York: Industrial Communication Council. Summary This book is important because it is one of the earliest reviews of organizational communication research. This review interpreted communication theories in the organizational setting, and offered … Continue reading Communications Within the Organization: An Interpretive Review of Theory and Research
Topic: Organizational Communication Author(s), Title and Publication Muchinsky, P. M. (1977). Organizational Communication: Relationships to Organizational Climate and Job Satisfaction. Academy of Management Journal, 20(4), 592-607. Summary This foundational study examined the relationship of organizational communication to organizational climate and job satisfaction. Employees (n=695) of a large public utility participated in a survey that measured … Continue reading Organizational Communication: Relationships to Organizational Climate and Job Satisfaction
Topic: Organizational Communication Author(s), Title and Publication Grunig, J. E. (1975). A multi-systems theory of organizational communication. Communication Research, 2(2), 99-136. Summary This classic article presents a theory of organizational communication that explains how different communication behaviors are motivated by individual and structural characteristics of people and situations. According to the theory, whether systems (including … Continue reading A multi-systems theory of organizational communication