Lindsey O’Neill is Vice President and Chief Communications Officer for USAA, one of America’s leading financial services companies. Founded in 1922 as an insurance association serving military families, USAA now is ranked No. 94 on the FORTUNE 500® and offers insurance, banking, and financial advice and planning. As a leader in USAA’s Brand organization, O’Neill heads Corporate Communications. The team is responsible for the strategy and execution of USAA’s communications to its 13 million members and 35,000 employees while promoting and protecting its brand. O’Neill brings more than 15 years of experience in internal, external, and executive communications; media relations; reputation management; business intelligence; and strategy and planning.
A proud member since 2011, she joined USAA in 2014 and has held a series of executive roles that include serving as the communications officer for several of USAA’s top executives and leading strategy, external communications, and employee communications within Corporate Communications. Before this role, O’Neill was chief of staff for the CEO, managing a team that supported USAA’s CEO and Board of Directors.
Before joining USAA, O’Neill worked at National Instruments (NI), where she led a global Corporate Communications team and held several positions in business intelligence where she found her passion for transforming data into insights to inform business decisions.
O’Neill graduated from Texas Tech University with a Bachelor of Business Administration in Marketing and is a member of Page, the world’s leading professional association for senior public relations and corporate communications executives and educators.