This blog post is a summary of “Challenging the Dialogic Promise: How Ben & Jerry’s Support for Black Lives Matter Fosters Dissensus on Social Media,” by Erica Ciszek, Ph.D., University of Texas, and Nneka Logan, Ph.D., Virginia Tech. For the full study, please visit Journal of Public Relations Research. Background Within digital landscapes, communication has … Continue reading How Ben & Jerry’s Support for Black Lives Matter Fostered a Different Kind of Dialogue on Social Media
This blog post is a summary of “Getting emotional: An emotion-cognition dual-factor model of crisis communication,” by Yuanhang Lu, Hong Kong Baptist University and Yi-Hui Christine Huang, the Chinese University of Hong Kong. For the full study, please visit the Public Relations Review. Emotion plays a critical role during organizational crises, one that has been … Continue reading Getting Emotional: Emotions’ Role in Crisis Communication
This blog post is a summary of “Everything is not Pleasantville: Reframing Public Relations Encroachment as Work Group Autonomy in Higher Education,” by Christopher Wilson, Ph.D., Brigham Young University; Mark Callister, Ph.D., Brigham Young University; and Melissa Seipel, M.A., Cornell University. For the full study, please visit the PR Journal. The relationship between the public … Continue reading Everything is not Pleasantville: Examining the Working Relationship between PR and Fundraising