Director

Gary Grates
W2O Group

Chief Research Editor

Patrick Thelen
San Diego State University

Research Editors

Katy Robinson
University of Florida
April Yue
University of Florida

Advisory Committee

Barbara Bates
Hotwire PR
Jill Carapellotti
Macy's
Tracy Faulkner
Majid al Futtaim
Mark Klein
Dignity Health
Jennifer Mauer
Merck
Tina McCorkindale
Institute for Public Relations
Stacey Sharpe
Allstate
Leslie Sutton
Discover
Chris Talley
USAA

Contributing Editors

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