This abstract is summarized by IPR based on the original journal article in Work
In workplace group settings, factors such as background noise and obstructed views of the speaker can make communication difficult for individuals who are deaf or hard of hearing. Scott Haynes examined common communication strategies used by deaf or hard of hearing individuals in workplace group settings, and how effective these strategies are perceived to be.
An online survey of 161 adults with limited hearing ability was conducted.
Key findings include:
1.) Text-based strategies were typically the least frequently used in group settings, yet they ranked high in perceived effectiveness.
2.) Respondents who used an interpreter demonstrated a strong preference for having a qualified interpreter present in meetings rather than an interpreter acting remotely.
3.) Participants in general preferred to use their own voice or signing abilities and ranked those strategies as highly effective.
Read more to learn about deaf or hard of hearing individuals’ communication strategies in workplace group settings.
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Haynes, S. (2014). Effectiveness of communication strategies for deaf or hard of hearing workers in group settings. Work, 193-202.