How PR Executives Use Strategies to Counsel Internally

Lessons from the PRSA College of Fellows & Arthur W. Page Society Senior public relations executives have learned by experience that no two senior executives prefer to receive strategic counsel in the exact same way. So many of them have developed a tool box of different approaches catered to the preferences of the ...

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How Our Senses React to Too Much Data

The article originally appears in The Measurement Advisor. This post discusses lateral inhibition, a neural process that helps our senses handle too much information. When a similar process occurs in our brains, it manifests as a hunger for shiny new things. Thus we fall prey to the temptations of clickbait and fake news. If you studied sensory psychology back in college, you ...

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Decisions: How to Make Them Better and Faster

“More is lost by indecision than wrong decision. Indecision is the thief of opportunity. It will steal you blind.” Marcus Tullius Cicero uttered these wise words over 2000 years ago.  And they are just as relevant today. Decision-making is central to the character and ability of a leader to effectively lead.  It defines ...

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Your Facilities Designer Might Be a Brand Expert (Or Not)

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The world’s leading firms use architecture to powerfully transmit their identity to customers, employees and users of all kinds. This has been the case for many years. Witness the Cornell Tech campus on Roosevelt Island reinterpreting the relationship between academia and corporate America and driving sustainability practices to a new ...

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Silicon Valley, We Have a (Dis)Information Problem

Silicon Valley is facing a disinformation problem that is poisoning the infosphere, creating filter bubbles and echo chambers, feeding polarization and entrenchment, and resulting in the misuse of data to shape political debates through military-grade psychological operations, manipulation, and propaganda. This paper identifies the symptoms of disinformation and offers suggestions on how to combat them. 

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