This abstract is presented by the Organizational Communication Research Center. It is summarized by IPR from the original journal article published in the Journal of Applied Communication Research.

Dr. Martha Fay and Dr. Susan Kline examined how informal communication between coworkers affected their organizational commitment and job satisfaction. Colleague relationships were also measured as coworker liking.

A survey of 100 full-time employees who worked remotely at least three days per week was conducted.

Key findings include:

  • Informal communication was positively related to organizational commitment but not job satisfaction.
  • Coworker liking was positively related to organizational commitment and job satisfaction.
  • None of the informal communication practices (complaining talk, discussion of family, socializing talk) were associated with coworker liking.

Read more to see how informal communication between coworkers affects organizational commitment and job satisfaction.

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Heidy Modarelli handles Growth & Marketing for IPR. She has previously written for Entrepreneur, TechCrunch, The Next Web, and VentureBeat.
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