Hether, Heather Jane (2014). Dialogic communication in the health care context: A case study of Kaiser Permanente’s social media practices. Public Relations Review, 40(5), 856-858. DOI: 10.1016/j.pubrev.2014.07.007 Summary This case study examines how one of the largest not-for-profit health care organizations in the US, Kaiser Permanente (KP), uses social media to communicate with its stakeholders. … Continue reading Dialogic Communication in the Health Care Context: A Case Study of Kaiser Permanente’s Social Media Practices