- Effects of 360° Video on Attitudes Toward Disaster Communication
Posted on December 5, 2018Fraustino, Julia Daisy, Lee, Ji Young, Lee, Sang Yeal , & Ahn, Hongmin (2018). Effects of 360° video on attitudes toward disaster communication: Mediating and moderating roles of spatial presence and prior disaster media involvement. Public Relations Review, 44(3), 331-341. doi: 10.1016/j.pubrev.2018.02.003
Public relations practi... more
- Tweeting about Emergency: Social Media Messaging during Hurricane Harvey
Posted on December 5, 2018Liu, Wenlin, Lai, Chih-Hui & Xu, Weiai (2018). Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey. Public Relations Review, 41(5), 807-819.
The current study examined how government and emergency management organizations respond to the public on Twitter... more
- Examining the Effectiveness of Using CSR Communication in Apology Statements After Bad Publicity
Posted on November 19, 2018Chung, Angie. (2018). Examining the effectiveness of using CSR communication in apology statements after bad publicity. Corporate Communications: An International Journal, 23(3), 357-376.
The purpose of this study is to contribute to understanding the effects of framing apology statements with corporate social responsibility (CSR) commu... more
- Social Media Dialogues in a Crisis: A Mixed-Methods Approach to Identifying Publics on Social Media
Posted on November 19, 2018Smith, Brian G., Smith, Staci, B., & Knighton, Devin (2018). Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media. Public Relations Review, 44, 562–573.
Despite the promise of social media to engender dialogue, research commonly prioritizes monologue—analyzing the strategies organiz... more
- Communicating Corporate Social Responsibility on Social Media
Posted on October 23, 2018Wang, Ruoxu & Huang, Yan (2018). Communicating corporate social responsibility on social media: Effects of CSR strategy and source on stakeholders’ perceptions. Corporate Communications: An International Journal. 23(3), 326-341.
This study examined the effects of message source (CEO’s social media account vs. organization’s so... more
- Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice
Posted on October 23, 2018Eriksson, Mats (2018). Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice. International Journal of Strategic Communication, 12(5), 526-551.
The growing interest in lists of dos and don’ts for social media usage during crises extends far beyond only identifying different kinds of ... more
- Adoption of E-Government Applications for Public Health Risk Communication
Posted on October 3, 2018Park, Hyojung, & Lee, Taejun (David) (2018). Adoption of e-government applications for public health risk communication: Government trust and social media competence as primary drivers. Journal of Health Communication. Advance online publication. doi: 10.1080/10810730.2018.1511013
The role of the government and its agencies is crit... more
- Let’s Give Them Something to Talk About: Visual Content to Drive Engagement
Posted on October 3, 2018Brubaker, Pamela Jo & Wilson, Chris. (2018). Let's give them something to talk about: Global brands’ use of visual content to drive engagement and build relationships. Public Relations Review, 44(3), 342-352. doi:10.1016/j.pubrev.2018.04.010
The rise of social media has provided a new avenue for organizations to develop stronger r... more
- Social Presence and Digital Dialogic Communication: Engagement Lessons from Top Social CEOs
Posted on October 3, 2018Citation
Linjuan Rita Men, Wan-Hsiu Sunny Tsai, Zifei Fay Chen & Yi Grace Ji (2018). Social presence and digital dialogic communication: Engagement lessons from top social CEOs. Journal of Public Relations Research, 30(3), 83-99. DOI: 10.1080/1062726X.2018.1498341
The study focuses on a selective group of “top social CEOs” and ... more
- Holy Guacamole! Framing and the Chipotle Contamination Issue
Posted on October 3, 2018Citation
Brummette, John & Fussell Sisco, Hilary (2018). Holy guacamole! Framing and the Chipotle contamination issue. Journal of Communication Management, 22(3), 280-295.
In 2015, Chipotle was one of the fastest growing restaurant chains in the U.S. when it was struck by six outbreaks of foodborne illnesses. Chipotle’s newfound ... more