Topic: Employee Trust and Organizational Crisis Management Author(s), Title and Publication Gillespie, N., & Dietz, G. (2009). Trust repair after an organization-level failure. Academy of Management Review, 34(1), 127-145. Summary This article proposed a framework for understanding how an organization can repair employees’ trust in the organization after an organization-level failure, such as avoidable accidents, … Continue reading Six Components of Repairing Trust After an Organization-Level Failure
