This summary is provided by the IPR Organizational Communication Research Center Summary Understanding employees’ reactions to change is critical for successful change management, as these reactions can have a profound impact on individual and organizational outcomes. During a planned organizational change, change agents (individuals who make an effort to improve a system’s functioning) consciously communicate … Continue reading Undergoing Organizational Change? How to Turn Change Resistance Into Readiness
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Author(s), Title and Publication Deline, M. B. (2019). Framing resistance: Identifying frames that guide resistance interpretations at work. Management Communication Quarterly, 33(1), 39-67. doi: 10.1177/0893318918793731 Summary Almost 50%-70% of change initiatives fail. One major reason for the high failure rate is employees’ resistance to change. Researchers have often interpreted resistance to change as employee noncompliance … Continue reading Identifying Frames that Guide Resistance Interpretations at Work