Tag Archives: employee communication

This post is provided by the IPR Organizational Communication Research Center.  In recent years, employee advocacy has become a buzzword that has captured the attention of public relations, marketing, human resources, and business circles. The concept of having employees voluntarily promote, recommend, or defend their organization has existed for a long time. However, the rise … Continue reading Rewarding Employees for Engaging in Employee Advocacy: Is this the Right Move?

Author(s), Title and Publication Deline, M. B. (2019). Framing resistance: Identifying frames that guide resistance interpretations at work. Management Communication Quarterly, 33(1), 39-67. doi: 10.1177/0893318918793731 Summary Almost 50%-70% of change initiatives fail. One major reason for the high failure rate is employees’ resistance to change. Researchers have often interpreted resistance to change as employee noncompliance … Continue reading Identifying Frames that Guide Resistance Interpretations at Work

Author(s), Title and Publication Van Praet, E., & Van Leuven, S. (2018). When change readiness spirals down: A mixed-method case study of change communication at a European government agency. International Journal of Business Communication, 1-22. doi: 10.1177/2329488418808017 Summary It is widely recognized among academics and consultants that transforming public organizations is difficult. Despite decades of … Continue reading When Change Readiness Spirals Down

Author(s), Title and Publication Banghart, S., Etter, M., & Stohl, C. (2018). Organizational boundary regulation through social media policies. Management Communication Quarterly, 32(3), 337-373. doi.org/10.1177/0893318918766405 Summary With advances in communication technology, concerns over boundaries between work and home are becoming more pervasive, and the boundaries are less distinct. From a communication perspective, chief among these … Continue reading Organizational Boundary Regulation through Social Media Policies

Author(s), Title and Publication Opitz, M., Chaudhri, V., & Wang, Y. (2018). Employee social-mediated crisis communication as opportunity or threat?. Corporate Communications: An International Journal, 23(1), 66. doi:10.1108/CCIJ-07-2017-0069. Summary The ubiquity of social media has given way to a marked paradigm shift in organizational crisis communication. Whether through LinkedIn, Twitter, or Facebook, employees of organizations … Continue reading Why Companies Should Enlist Employees in Crisis-Management Preparation

Author(s), Title and Publication Ter Hoeven, C. L., van Zoonen, W., & Fonner, K. L. (2016). The practical paradox of technology: The influence of communication technology use on employee burnout and engagement. Communication Monographs, DOI: 10.1080/03637751.2015.1133920. Summary Technological advancements in the workplace frequently have produced contradictory effects by facilitating accessibility and efficiency while increasing interruptions … Continue reading The Practical Paradox of Technology: How it Can Lead to Employee Burnout

Authors, Title and Publication Treem, J. W., Dailey, S. L., Pierce, C. S., & Leonardi, P. M. (2015). Bringing technological frames to work: How previous experience with social media shapes the technology’s meaning in an organization. Journal of Communication, 65(2), 396-422. This study examines the expectations that workers have regarding enterprise social media (ESM). ESM is increasingly … Continue reading Bringing Technological Frames to Work: How Previous Experience with Social Media Shapes the Technology’s Meaning in an Organization

Authors, Title and Publication Ohly, S., & Schmitt, A. (2015). What makes us enthusiastic, angry, feeling at rest or worried? Development and validation of an affective work events taxonomy using concept mapping methodology. Journal of Business & Psychology, 30(1), 15-35. The research reported in this article aims to develop a comprehensive taxonomy of affective work events. Affective … Continue reading What Makes Us Enthusiastic, Angry, Feeling at Rest or Worried? Development and Validation of an Affective Work Events Taxonomy Using Concept Mapping Methodology

Author(s), Title and Publication: Kopaneva, I., & Sias, P. M. (2015). Lost in translation: Employee and organizational constructions of mission and vision. Management Communication Quarterly, 29(3), 358 – 384. Summary An organization’s mission and vision statements are the official texts that define what the organization is today and will be tomorrow. An effective vision can … Continue reading Lost in Translation: Employee and Organizational Constructions of Mission and Vision.

Author(s), Title and Publication Goldman, Z., W., & Myers, S. A. (2015). The relationship between organizational assimilation and employees’ upward, lateral, and displaced dissent. Communication Reports, 18(1), 24 – 35. Summary This article reports a study that explored the process by which an individual employee being integrated into the culture of an organization, i.e. organizational … Continue reading The Relationship Between Organizational Assimilation and Employees’ Upward, Lateral, and Displaced Dissent

Author(s), Title and Publication: Boren, J. P., & Veksler, A. E. (2014). Communicatively restricted organizational stress (CROS) 1: Conceptualization and overview. Management Communication Quarterly, 29(1), 28 – 55. Summary Work-related stress can be detrimental to both organizations and employees. Previous theories about work stress have indicated that (1) social support from organization and co-workers and … Continue reading Communicatively Restricted Organizational Stress

Author, Title and Publication Agerdal-Hjermind, A. (2014). Organizational blogging: a case study of a corporate weblog from an employee perspective. Corporate Communications: An International Journal, 19 (1), 34 – 51. Summary This study examined the usage and implications of blogging in a corporate communication context from an employee’s perspective. The author considered the blog as … Continue reading Organizational Blogging: A Case Study of a Corporate Weblog from an Employee Perspective

Topic: Organizational Change, Internal Activism Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Effective public relations leadership in organizational change: A study of multinationals in Mainland China. Journal of Public Relations Research, 26(2), 134-160. Summary Organizational change is prevalent as organizations try to adapt to a changing environment and jostle for competitive advantage. Employees often … Continue reading Effective Public Relations Leadership in Organizational Change: A Study of Multinationals in Mainland China

Topic: Leadership, Employee Communication Channels, and Employee Satisfaction Authors, Title and Publication Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 1-21. Summary Technological development is changing the landscape of communication as well as the internal communication formula of companies. The easy access of organizations to … Continue reading Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction