This summary is provided by the IPR Organizational Communication Research Center based on the original study. An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times Dr. Linjuan Rita Men and colleagues explored CEO leadership communication during crises. Using an emerging framework of transparency, authenticity, empathy, and optimism … Continue reading How does Leadership Communication Impact Employee Trust during Crisis?
This summary is provided by the IPR Organizational Communication Research Center Dr. Yufan Sunny Qin and colleagues researched how CEO vision communication can influence employee engagement and, in turn, increase their willingness to help achieve the organization’s goals. CEO vision communication was defined as “describing the desired big picture of the organization, articulating organizational values, … Continue reading How is the “Bigger Picture” Communicated to Employees?
Dr. Rebecca Greenbaum and colleagues analyzed how underlying feelings of fear or shame may impact employed parents’ productivity in the workplace. An online survey of 201 individual working parents and 259 sets of spouses who were both working parents was conducted. Key findings include: 1.) Parental identity threat was defined as a blended work-family experience where … Continue reading What Happens When Parental and Professional Identities Collide?
This summary is provided by the IPR Organizational Communication Research Center Dr. Hilke Steenkamp and Dr. Ganga Dhanesh examined strategies used by organizations to maintain relationships with employees in remote or hybrid workplaces during the COVID-19 pandemic. The researchers conducted 13 in-person or online in-depth interviews March – May 2022 with communications and human resources … Continue reading How to Build Relationships with Employees in Times of Crisis
The Grossman Group and The Harris Poll analyzed how organizations are communicating internally about the Middle East conflict and its implications on how leaders address future issues. A survey of 2,154 American employees was conducted Oct. 24 – 26, 2023, and Oct. 31 – Nov. 2, 2023. An additional survey of 118 Internal and senior … Continue reading Majority of U.S. Employees Say they are Affected by Israeli-Palestinian Conflict
This summary is provided by the IPR Organizational Communication Research Center Dr. Pok Man Tang and colleagues’ study examined how employees felt after spending considerable time during their workday interacting with artificial intelligence (AI). The researchers proposed that the more workers interacted with artificial intelligence during their work life, the stronger they would feel the … Continue reading How AI Impacts Employee Social Behavior
This summary is provided by the IPR Organizational Communication Research Center Dr. Ward van Zoonen and colleagues studied the effect of information and communication technologies (ICTs) on employees’ stress and workload outside regular work hours. Researchers specifically focused on visibility (the degree to which communication is visible and accessible to others) and persistence (the degree of permanence of the communication). A … Continue reading Does Frequent Communication Impact Employee Stress Outside of Work?
This summary is provided by the IPR Organizational Communication Research Center. Gallup examined how employee engagement and workplace elements impacted organizational outcomes, profitability, productivity, and wellbeing. The research compared levels of engagement in 2020 to 2022. Quarterly surveys of 15,000 U.S. employees were conducted throughout 2022. Key findings include:— Employee engagement declined from 36% in 2020 … Continue reading Employee Engagement Declined Post-COVID
Those of us who communicate for a living are in the business of influence. We shape the reputations of our organizations, the narratives coming from leaders’ mouths, and — critically — the stories we tell ourselves about who we are. But today, we seek influence in a media and information landscape of unprecedented complexity. One … Continue reading Who has Influence in Organizations?
This blog is provided by the IPR Organizational Communication Research Center. My agency conducts the Integral Employee Activation Index study annually with The Harris Poll to understand employee mindset and behaviors. We just did a pulse check and the results stunned me. Employees’ expectations about the issues their employer takes a stand on changed drastically. … Continue reading Employees Concerns Beyond Job Creation and Well-being
This blog is provided by the IPR Organization Communication Research Center. The COVID-19 pandemic led to the massive spread of remote working. Remote working already existed before the health emergency but the pandemic caused its sudden and prolonged adoption by millions of workers worldwide. And even with the pandemic fading away, it is expected that … Continue reading Employee Communication as a Relationship Facilitator and Meaning Creator in the Hybrid Work Contexts
In partnership with PRNEWS, “Lessons Earned” is a series featuring IPR Trustees and affiliates discussing a hard-fought lesson or triumph that helped to mold or change their career. You know the feeling. The knot-in-your-stomach, lump-in-your-throat sensation when you realize you’ve made a mistake. It was May 2014. The day began like any other. I was compiling news headlines … Continue reading Lessons Earned: How a PR Pro Recovered from an Awful Mistake