Author(s), Title and Publication Mayfield, J., & Mayfield, M. (2016). The diffusion process of strategic motivating language: An examination of the internal organizational environment and emergent properties. International Journal of Business Communication, 56(3), 368-392. doi: 10.1177/2329488416629093 Summary Leaders can use three major forms of oral communication to enhance employees’ work motivation. The three speech act … Continue reading The diffusion process of strategic motivating language: An examination of the internal organizational environment and emergent properties