This summary is provided by the IPR Organizational Communication Research Center Summary Employees use anonymous social media channels to share company-related content, such as their ideas and opinions about their employers and their working environment. This behavior has become a double-edged sword for organizations because employees can share both positive and negative messages about them. … Continue reading De-motivating Employees’ Negative Communication Behaviors on Anonymous Social Media: The Role of Public Relations
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This summary is provided by the IPR Organizational Communication Research Center Summary Despite the increased interest in employees’ communication behaviors, what prompts them, and the potential contributions to organizational performance, there is little understanding concerning how companies manage employees’ work-related communication, particularly on social media. To gain a better understanding of how organizations enable and motivate … Continue reading Managing the Communicative Organization: A Qualitative Analysis of Knowledge-Intensive Companies