This summary is provided by the IPR Organizational Communication Research Center. Dr. Anu E. Sivunen, Dr. Ward van Zoonen, and Dr. Jeffrey W. Treem explored how emotions are expressed on enterprise social media and how an employer-moderated channel impacted employees’ displays of emotion. The researchers conducted in-depth interviews with 39 employees (e.g., flight attendants, customer experience … Continue reading How is Enterprise Social Media Used by Employees?
This summary is provided by the IPR Organizational Communication Research Center Dr. Ward van Zoonen and colleagues studied the effect of information and communication technologies (ICTs) on employees’ stress and workload outside regular work hours. Researchers specifically focused on visibility (the degree to which communication is visible and accessible to others) and persistence (the degree of permanence of the communication). A … Continue reading Does Frequent Communication Impact Employee Stress Outside of Work?
This post is provided by the IPR Organizational Communication Research Center. Summary Many organizations like Yahoo! and Best Buy initially embraced workplace flexibility – the ability of employees to decide when and where to work. However, more recently, practitioners and scholars have raised concerns over the negative consequence of workplace flexibility. For instance, telework and remote … Continue reading Helping Others and Feeling Engaged in the Context of Workplace Flexibility