Topic: Ambiguous Communication Author(s), Title and Publication Markham, A. (1996). Designing Discourse: A Critical Analysis of Strategic Ambiguity and Workplace Control. Management Communication Quarterly, 9(4), 389-421. Summary This case study examined how employees of a small design company experienced a work environment of ambiguous communication. Previous studies have suggested that organizational leaders could use strategic … Continue reading Designing Discourse: A Critical Analysis of Strategic Ambiguity and Workplace Control