Topic: Leader-Member Exchange Author(s), Title and Publication Campbell, K., White, C. D., & Johnson, D. E. (2003). Leader-Member Relations as a Function of Rapport Management. Journal of Business Communication, 40(3), 170-194 Summary Leader-member exchange (LMX) is important to organizations, but it also can cause employee distress when leaders lack communication skills. Research has suggested that … Continue reading Leader-Member Relations as a Function of Rapport Management