Tag Archives: managerial communication

Topic: Responsible Leadership Author(s), Title and Publication Seeger, M. W., & Ulmer, R. R. (2003). Explaining Enron: Communication and Responsible Leadership. Management Communication Quarterly, 17(1), 58-84. Summary Enron, which is the nation’s seventh largest corporation, collapsed in a financial scandal of 2001-2002. This case study explored the reasons for Enron’s demise with principles of communication-based … Continue reading Explaining Enron: Communication and Responsible Leadership

Topic: Leader-Member Exchange Author(s), Title and Publication Campbell, K., White, C. D., & Johnson, D. E. (2003). Leader-Member Relations as a Function of Rapport Management. Journal of Business Communication, 40(3), 170-194 Summary Leader-member exchange (LMX) is important to organizations, but it also can cause employee distress when leaders lack communication skills. Research has suggested that … Continue reading Leader-Member Relations as a Function of Rapport Management

Topic: Managerial Communication and Frontline Leadership Author(s), Title and Publication Ahmed, Z., Shields, F., White, R., & Wilbert, J. (2010). Managerial communication: The link between frontline leadership and organizational performance. Journal of Organizational Culture, Communication and Conflict, 14(1), 107-120. Summary This essay describes how effective managerial communication (MC) can assist frontline managers (FMs) in cultivating … Continue reading Managerial communication: The link between frontline leadership and organizational performance

Topic: Supervisor Communication and Organizational Commitment Author(s), Title and Publication van Vuuren, M., de Jong, M. D.T., & Seydel, E. R. (2007). Direct and indirect effects of supervisor communication on organizational commitment. Corporate Communications, 12(2), 116-116. Summary Many studies have demonstrated that communication has strong ties to the core of organizational existence. To study how … Continue reading Direct and indirect effects of supervisor communication on organizational commitment

Topic: Measurement of Employee Communication Outputs and Outcomes   Author(s), Title and Publication O’Neil, J. (2008). Measuring the impact of employee communication on employee comprehension and action: A case study of a major international firm. Public Relations Journal, 20(2).   Summary This case study describes how a global firm planned, implemented, and evaluated a new … Continue reading Measuring the impact of employee communication on employee comprehension and action: A case study of a major international firm