Tag Archives: communication strategies

Author(s), Title and Publication Tepper, B. J. (1995). Upward maintenance tactics in supervisory mentoring and nonmentoring relationships. Academy of Management Journal, 38(4), 1191-1205. Summary This study examined the communication tactics that junior colleagues use to maintain stable mentoring relationships with their senior colleagues. Data were collected from a survey of 259 employees, with their upward … Continue reading Upward Maintenance Tactics in Supervisory Mentoring and Nonmentoring Relationships

Topic: Leader-Member Exchange Author(s), Title and Publication Campbell, K., White, C. D., & Johnson, D. E. (2003). Leader-Member Relations as a Function of Rapport Management. Journal of Business Communication, 40(3), 170-194 Summary Leader-member exchange (LMX) is important to organizations, but it also can cause employee distress when leaders lack communication skills. Research has suggested that … Continue reading Leader-Member Relations as a Function of Rapport Management