Tag Archives: effective communication

January 31, 2013[Research Library], OCRC - Leadership Communications, Organizational Communication Research Centercommunication strategies, competing values model, effective communication, leader-member exchange (LMX), managerial communication, rapport managementInstitute for Public Relations

Topic: Leader-Member Exchange Author(s), Title and Publication Campbell, K., White, C. D., & Johnson, D. E. (2003). Leader-Member Relations as a Function of Rapport Management. Journal of Business Communication, 40(3), 170-194 Summary Leader-member exchange (LMX) is important to organizations, but it also can cause employee distress when leaders lack communication skills. Research has suggested that … Continue reading Leader-Member Relations as a Function of Rapport Management →

November 14, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centereffective communication, employee-organization relationships, internal communication, internal public relations, organization-public relationships, public relations, symmetrical communicationInstitute for Public Relations

Topic: Organization-Employee Relationships Author(s), Title and Publication Seltzer, T., Gardner, E., Bichard, S., & Callison, C. (2012). PR in the ER: Managing internal organization–public relationships in a hospital emergency department. Public Relations Review, 38(1), 128-136. Summary Focusing on a university-affiliated emergency department (ED), this study investigated the antecedents and outcomes of organization-employee relationships, and the … Continue reading PR in the ER: Managing internal organization–public relationships in a hospital emergency department →

July 12, 2012[Research Library], Investor Relations, OCRC - Measurement, Organizational Communication Research Centercommunication effectiveness, effective communication, employee communication, Employee Retention, employee turnover, external communication, financial performance, internal communication, Measurement Publication, organizational communication, return on investment (ROI)Institute for Public Relations

Topic: Organizational Communication and Financial Performance Author(s), Title and Publication Watson Wyatt. (2004). Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study. Watson Wyatt: Worldwide Research Report. Summary With data collected from 267 leading U.S. organizations, this report investigated the impact of communication on financial performance. It found that better communications resulted in a higher … Continue reading Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study →