During and immediately following the COVID-19 pandemic, many internal public relations scholars studied employees who were forced to work from home and how this swift change in work environment impacted their employee engagement. For example, Dhanesh and Picherit-Duthler (2021) developed a framework entitled “Remote Internal Crisis Communication” and demonstrated how employee engagement exists even in … Continue reading How Does Work Setting Impact Employee Engagement?
This summary is provided by the IPR Organizational Communication Research Center The public relations discipline has made great strides in advancing internal public relations scholarship and the antecedents of employee engagement. Researchers have investigated how corporate social responsibility (Duthler & Dhanesh, 2018); leadership (Meng & Berger, 2019); employee voice (Ruck, Welch, & Menara, 2017); and … Continue reading How Internal Communications Needs Differ by Industry
This blog is provided by the IPR Organizational Communication Research Center As I continue to conduct research to better understand internal communication in various contexts, the complexities of internal communication continue to present themselves. Whether it is a government contractor, research center, university, or non-profit, internal communication is always more complex than what we assume. … Continue reading The Complex Nature of Internal Communication
This blog is provided by the IPR Organizational Communication Research Center. We can all agree that 2020 has truly been one for the history books. COVID-19 changed the way we work and live, requiring organizations to shift, change and adapt normal business practices to simply survive. It was the crisis we didn’t anticipate that will … Continue reading A Crisis Within A Crisis: When Employee Engagement Is Too Little Too Late