Tag Archives: internal communication

February 15, 2023[Research Library], OCRC - Internal Communications, Organizational Communication Research Centercluster analysis, digital communication, internal communication, internal social media, user typesEmily Flamme

This summary is provided by the IPR Organizational Communication Research Center Summary The importance of internal social media has become increasingly prominent, especially in times of remote-only working. The use of internal social media has shifted the focus of internal communication from top-down information to participation, cooperation, and dialogue. Specifically, as a form of digital networking, … Continue reading Who does (not) want to engage in internal social media? Employees’ segmentation into different user types →

February 1, 2023[Blog], [Research Library], OCRC - Internal Communications, Organizational Communication Research Centerhybrid work, internal communication, remote, work from homeGrace

This blog is provided by the IPR Organizational Communication Research Center. As the COVID-19 pandemic continues to shape the workplace, employees are increasingly seeking telecommuting or hybrid work arrangements. With these changes come new challenges, one of the most pressing of which is managing distractions from family and household members. Business leaders must find a … Continue reading Why Leaders Should Be Family-Supportive In a Remote Working Environment →

January 27, 2023[Blog], [Research Library]human capitial, internal communicationGrace

Deloitte examined the issues employees are facing today and how they contribute value to the workplace. A survey of 10,000 business and HR leaders was conducted as well as interviews with executives. Key Findings: 1.) Workers that said they co-created with their employees were 1.8 times more likely to have a highly engaged workforce, 2x … Continue reading 2023 Global Human Capital Trends →

December 12, 2022[Blog], [Research Library], OCRC - Internal Communications, Organizational Communication Research Centerbriding, buffering, Cen April Yue, internal communication, OCRCGrace

This summary is provided by the IPR Organizational Communication Research Center. Dr. Cen April Yue examined how employees’ perceptions of organizations’ use of bridging and buffering public relations strategies affected their positive responses to organizational change. Bridging strategies are relationship-focused and speak to an organization’s sincerity in narrowing the gaps between the positions of the … Continue reading Fostering Positive Reactions to Change →

October 17, 2022[Blog], [Research Library], OCRC - Engagement, Organizational Communication Research Centerculture, employee engagement, Ethan McCarty, internal communication, workplace communicationsGrace

Company leaders don’t have much control over local, national, or world events. Yet these external circumstances, events, and decisions impact employees — individually and collectively. The work environment mirrors the societal and political challenges of the larger world, likely with employees on opposite sides of polarizing issues. In parallel, employees enjoy personalized, data-driven Customer Experience … Continue reading Creating Workplace Cultures Centered on Employee Experience →

September 27, 2022[Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, OCRC - Peer Communication, OCRC - Trust, Organizational Communication Research Centercommitment, communication behaviors, Communication functions, informal communication, internal communication, internal communications, peer communication, productivity, trustGrace

This summary is provided by the IPR Organizational Communication Research Center. Summary Internal communication comprises many forms of interactions in the workplace. While formal communication within organizations has been largely examined, little is known about informal communication concerning its actual relevance for employees and its functions and effects. Researchers zeroed in on informal communication and … Continue reading At The Water-Cooler: Work Time Wasted or Crucial Exchange Among Co-Workers? →

September 6, 2022[Blog], [Research Library], OCRC - Best Practices, OCRC - Engagement, Organizational Communication Research Centeremployee advocacy, employee engagement, internal communication, Laura lemonGrace

This blog is provided by the IPR Organizational Communication Research Center. Much of our workplace conveniences are a result of advances in technology. However, more recently, it seems as though technology has opened the door for increased monitoring of employees to guarantee productivity outputs. For example, JP Morgan Chase was recently featured in the news … Continue reading Employee Engagement as an Ethical Imperative →

August 9, 2022[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Best Practices, OCRC - Leadership Communications, OCRC - Trust, Organizational Communication Research Centerbest practices, covid, Crisis, crisis communication, crisis coping, Engagement, internal communication, leadership communication, motivational language, trustOlivia Kresic

This summary is provided by the IPR Organizational Communication Research Center Summary A critical objective of organizations’ crisis communication is to cultivate a motivated and engaged workforce despite adversities. To enhance organizations’ internal crisis communication practice, this study examined how leaders’ motivational communication can facilitate employees’ crisis coping and promote employees’ organizational engagement. More specifically, … Continue reading How Leaders’ Motivational Language Enhanced Employee Engagement During COVID-19 →

June 27, 2022[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Best Practices, OCRC - Culture and Values, Organizational Communication Research Centercommunity building, internal communication, internal communityEmily Flamme

This summary is provided by the IPR Organizational Communication Research Center In 2021, 47 million employees quit their jobs (U.S. Bureau of Labor Statistics, 2022). Dubbed as the Great Resignation, the trend of workers voluntarily leaving their work continues this year, with 44% becoming job seekers (Iacurci, 2022). In this post, I introduce an alternative … Continue reading Rethinking Internal Public Relations: The Importance of Community Building →

May 6, 2022[Blog], [Research Library], OCRC - Internal Communications, OCRC - Peer Communication, Organizational Communication Research Centerinternal comms, internal communication, Reputation, water coolerOlivia Kresic

MSL studied how traditional internal communication efforts impact employees’ perceptions of their employer. A survey of 2,300 U.S. adults was conducted from Sept. 29, 2021 – Oct. 14, 2021. The survey respondents included 1,198 employed respondents, with 738 of these respondents considered to be “desk-based employees” (people who spend the majority of their working time … Continue reading Where is Your Water Cooler? →

March 20, 2022[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Engagement, OCRC - Internal Communications, Organizational Communication Research Centeremployee engagement, employer brand, internal communication, internal communication satisfaction, internal employer brandGrace

This summary is provided by the IPR Organizational Communication Research Center. Summary A successful employer brand leads to numerous benefits that include creating a competitive advantage for the organization, increasing profits and customer satisfaction, and reducing sick leave. Scholars have noted that an employer brand consists of two parts: internal employer brand and external employer … Continue reading Creating a Strong Employer Brand →

March 1, 2022[Research Library], Latest Research Organizational Communication Research Center, OCRC - Engagement, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centeremployee advocacy, employee-organization relationship, internal communication, servant leadershipGrace

This summary is provided by the IPR Organizational Communication Research Center. Summary Servant leadership is a leadership approach centered on developing, serving, and empowering followers. The concept has received popularity in recent years because of its altruistic nature. The current study examined the impact of servant leadership on employee advocacy. Employee advocacy is defined as … Continue reading How Servant Leaders Contribute to Employee Advocacy →

January 20, 2022[Blog], [Research Library], OCRC - Internal Communications, Organizational Communication Research Centerdata driven, internal communication, leadership communication, purposeGrace

While the world is focused on the ‘Great Resignation,’ there is an increased need for communicators and leaders to be mindful of the ‘Great Realization’ – a trend in which employees are re-examining the way they choose their places of work and find professional and personal fulfillment. It isn’t the benefits, salaries, or policies that … Continue reading Five Internal Communications Trends for 2022 and Beyond →

December 1, 2021[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Internal Communications, OCRC - Measurement, OCRC - Trust, Organizational Communication Research Centercommunication management, ethics, internal communication, listening, trustGrace

This summary is provided by the IPR Organizational Communication Research Center. Summary This study examined how the global pandemic brought new challenges to organizational listening and how organizations handle these barriers. Organizational listening is a strategic management function and an ethical responsibility critical to employee-organization relationships (EOR). Ethical listening involves treating others with respect, paying … Continue reading Organizations Showed Greater Moral Sensitivity During COVID-19 →

May 12, 2021[Blog], [Research Library], OCRC - Change Communication and Management, OCRC - Internal Communications, Organizational Communication Research Centercommunication, employee, employee communication, employee communications, internal communication, psychology, safetyGrace

This blog is provided by the IPR Organizational Communication Research Center. The relationship between organizational psychology and internal communication has never been more critical than it is today. COVID-19 continues to test the relevance and adaptability of internal communication. As some companies prepare to return workers to the office after over a year of working … Continue reading The Psychology of Returning Employees to Office: Models for Internal Communicators →