Tag Archives: internal communication

April 16, 2024OCRC - Crisis, OCRC - Internal Communications, Organizational Communication Research Centercrisis communication, internal communication, Laura lemon, Matthew VanDyke, universityMarium Abdulhussein

This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Laura Lemon and Dr. Matthew VanDyke examined how employees at research-intensive universities used communication to make sense of their engagement experiences during the COVID-19 pandemic. Specifically, they explored employee engagement experiences during this unprecedented, challenging time when there … Continue reading Why Pros Should Consider Employee Engagement and Burnout in Crisis Plans →

March 11, 2024[Research Library], OCRC - Change Communication and Management, OCRC - Internal Communications, Organizational Communication Research CenterAI, AI in the workplace, bias, communication, generative ai, generative AI in the workplace, internal communication, privacy, productivity, workplace communicationKatie McKechnie

Grammarly and The Harris Poll explored the state of business communication and how generative AI plays a role in challenges such as privacy, bias, and productivity. An online survey of 1,002 full-time employees and 253 business leaders was conducted from Sept. 29 – Oct. 3, 2023. The study also referenced two studies from October 2021 … Continue reading How Has Generative AI Impacted Workplace Communication? →

February 1, 2024[Research Library], Latest Research Organizational Communication Research Center, OCRC - Blogs, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research CenterChange, communications management, data, employee comms, future of internal communications, insights, internal comms, internal communication, research, scholarship, science, scopeKatie McKechnie

This summary is provided by the IPR Organizational Communication Research Center The public relations discipline has made great strides in advancing internal public relations scholarship and the antecedents of employee engagement. Researchers have investigated how corporate social responsibility (Duthler & Dhanesh, 2018); leadership (Meng & Berger, 2019); employee voice (Ruck, Welch, & Menara, 2017); and … Continue reading How Internal Communications Needs Differ by Industry →

January 16, 2024[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Blogs, OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Work/Life Fit, Organizational Communication Research Centercommunity, employees, identity, Identity in Public Relations, identity salience, identity strength, internal communication, organization identification, polarization, public relations, self, Stakeholders, WorkplaceKatie McKechnie

As the world becomes increasingly polarized and experiences turmoil, scholars have envisioned different ways that public relations can contribute to the common good. For example, Shen and Jiang (2021) renewed the call for a community approach to public relations, echoing the proposition by Kruckeberg and Starck (1988) that public relations should be about restoring and … Continue reading The Role of Identity in Internal Community Development →

January 2, 2024[Research Library], OCRC - Blogs, OCRC - Internal Communications, Organizational Communication Research Centerand organizational communication, best practices, Blog, communication satisfaction, employee satisfaction, internal communication, leadership, organizations, post pandemic, satisfaction, society, trendsKatie McKechnie

This blog is provided by the IPR Organizational Communication Research Center Formal organizations are considered the central institutions of modern society. We exist with and through them as they organize and structure our life from the beginning through to the end. New technology has created different challenges for all types of organizations. On the one … Continue reading Understanding How Internal Communication Affects Life Satisfaction →

December 18, 2023[Research Library], BIPOC - Hispanic/Latinx, CDEI - Diversity, Equity, and Inclusion, Digital Media Research Center, Diversity, Equity, and Inclusion, DMRC - Artificial Intelligence (AI), OCRC - Culture and Values, Organizational Communication Research CenterAI, communication, DEI, Digital media, Engagement, internal communication, latin america, leadership, professionals, sustainability, trends, trustKatie McKechnie

IPR is a sponsor of the Latin American Communication Monitor The Latin American Communication Monitor (LCM) analyzed trends in Latin America’s PR field and what professionals are predicting for 2024. A survey of 1,134 communications professionals from 20 countries was conducted from May – June 2022. Key findings include: 1.) Multiple trends were consistent across … Continue reading Top Priorities in 2024 for Latin American Communicators →

December 1, 2023[Research Library], BIPOC - Politics and Public Affairs, Diversity, Equity, and Inclusion, OCRC - Internal Communications, Organizational Communication Research Centeremployee communication, internal, internal activism, internal communication, leadership, leadership communication, management, organization, statement, topic avoidance, warKatie McKechnie

The Grossman Group and The Harris Poll analyzed how organizations are communicating internally about the Middle East conflict and its implications on how leaders address future issues. A survey of 2,154 American employees was conducted Oct. 24 – 26, 2023, and Oct. 31 – Nov. 2, 2023. An additional survey of 118 Internal and senior … Continue reading Majority of U.S. Employees Say they are Affected by Israeli-Palestinian Conflict →

October 1, 2023[Blog], [Research Library], OCRC - Crisis, OCRC - Internal Communications, Organizational Communication Research Centercommunication, Crisis, employee attitudes, employee satisfaction, internal communication, relationships, responseKatie McKechnie

This summary is provided by the IPR Organizational Communication Research Center Dr. James Ndone examined how negative employee-organization relationships impacted an organization’s internal reputation and its employees’ negative emotions as well as unsupportive behavior during a crisis. Negative employee-organization relationships (NEOR) were manifested by distrust, dissatisfaction, control dominance (how an organization intentionally neglected and controlled … Continue reading How Negative Employee-Organization Relationships Affect Employees’ Reactions to Crisis →

September 25, 2023[Research Library], OCRC - Blogs, Organizational Communication Research Centercommunication, Crisis, cyberattacks, Cybersecurity, internal communication, organizations, planning, professional communicators, strategic communciaiton, StrategyKatie McKechnie

This blog is provided by the IPR Organizational Communication Research Center How do organizations get in contact with clients and staff during a cyber-attack? And how do they keep up urgent operations? We know from research and practice that one of the main challenges during a cyber-attack is the loss of internal and external communication … Continue reading Cyber-attacks and Internal Communication in Organizations →

August 10, 2023[Blog], [Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centercultural intelligence, employee engagement, internal communication, organizational diversity communication, Patrick Thelen, Renee Mitson, rita men, sunny qinLinjuan Rita Men

This summary is provided by the IPR Organizational Communication Research Center Dr. Linjuan Rita Men, Dr. Yufan Sunny Qin, Renee Mitson, and Dr. Patrick Thelen studied how organizational diversity communication efforts and employees’ cultural intelligence contributed to an inclusive organizational climate and enhanced employee engagement. Furthermore, they examined the relationship between employees’ racial minority status and … Continue reading Does Diversity Communication and Cultural Intelligence Matter? →

July 27, 2023[Blog], [Research Library], OCRC - Internal CommunicationsAxios, email, internal communicationMarium Abdulhussein

Axios HQ examined the best time to send an internal email in order to boost employee engagement. The company analyzed the average open rates of 8.7 million email deliveries over 215 different organizations between January 2022 – March 2023. Key findings include: 70% of employees preferred their employer send vital internal updates by email. The … Continue reading When is the Best Time to Send an Internal Email? →

July 20, 2023[Research Library], OCRC - Internal Communications, Organizational Communication Research Centercompensation, employee relations, employees, fairness, internal communication, management, WorkplaceKatie McKechnie

This blog is provided by the IPR Organizational Communication Research Center Last month, I shared my research on employee listening and its connection with engagement with the IPR Board of Trustees and ELEVATE members in the Greater Chicago area — a brief conversation after my talk involved the concept of organizational justice. Employee communication leaders … Continue reading What Does “Fairness” Mean to Employees? New Tools for Evaluating Internal Communication →