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This summary is provided by the IPR Organizational Communication Research Center Dr. James Ndone examined how negative employee-organization relationships impacted an organization’s internal reputation and its employees’ negative emotions as well as unsupportive behavior during a crisis. Negative employee-organization relationships (NEOR) were manifested by distrust, dissatisfaction, control dominance (how an organization intentionally neglected and controlled … Continue reading How Negative Employee-Organization Relationships Affect Employees’ Reactions to Crisis
This blog is provided by the IPR Organizational Communication Research Center How do organizations get in contact with clients and staff during a cyber-attack? And how do they keep up urgent operations? We know from research and practice that one of the main challenges during a cyber-attack is the loss of internal and external communication … Continue reading Cyber-attacks and Internal Communication in Organizations
This summary is provided by the IPR Organizational Communication Research Center Dr. Linjuan Rita Men, Dr. Yufan Sunny Qin, Renee Mitson, and Dr. Patrick Thelen studied how organizational diversity communication efforts and employees’ cultural intelligence contributed to an inclusive organizational climate and enhanced employee engagement. Furthermore, they examined the relationship between employees’ racial minority status and … Continue reading Does Diversity Communication and Cultural Intelligence Matter?
Axios HQ examined the best time to send an internal email in order to boost employee engagement. The company analyzed the average open rates of 8.7 million email deliveries over 215 different organizations between January 2022 – March 2023. Key findings include: 70% of employees preferred their employer send vital internal updates by email. The … Continue reading When is the Best Time to Send an Internal Email?
This blog is provided by the IPR Organizational Communication Research Center Last month, I shared my research on employee listening and its connection with engagement with the IPR Board of Trustees and ELEVATE members in the Greater Chicago area — a brief conversation after my talk involved the concept of organizational justice. Employee communication leaders … Continue reading What Does “Fairness” Mean to Employees? New Tools for Evaluating Internal Communication
Senior leaders are grappling with economic headwinds, including prolonged inflation, continued wage pressures, labor shortages, and overall slowing growth. Additionally, according to the most recent Deloitte Well-Being at Work Study, employee well-being continues to decline. To combat these issues and drive growth, it’s imperative that leaders have high-performing teams that work together effectively, produce high-quality … Continue reading No Joke: How Humor at Work Can Propel Culture & The Bottom Line
This blog is provided by the IPR Organizational Communication Research Center Surprisingly, the concept of employee monitoring has been around for centuries with some of the earliest versions of monitoring capturing the length of time an employee used for lunch or a bathroom break (The Economist, 2022). However, in recent years, the monitoring of employees … Continue reading How Will Employee Monitoring Impact Organizations?
This summary is provided by the IPR Organizational Communication Research Center. Dr. Cornelia Wolf and colleagues conducted research on the role and need for strategic internal communication in startup environments. A review of 25 journal articles focused on strategic communication, business management, and entrepreneurship was conducted between January 2010 and June 2020. Semi-structured qualitative interviews … Continue reading The Role of Internal Communication in Start-ups: State of Research and Practical Approaches
This summary is provided by the IPR Organizational Communication Research Center Dr. Yeonsoo Kim and colleagues studied how an organization’s base crisis responses and dialogic competency impacted employees’ trust, satisfaction, belonging, and support for the organization during the COVID-19 pandemic. An online survey of 378 U.S. employees who worked full-time at small, medium, and large … Continue reading Building Employee Trust through Effective Internal Communication during the Pandemic
This blog is provided by the IPR Organizational Communication Research Center. Internal Communication (IC) is an essential part of any organization’s success. It is the backbone of a company’s culture and its ability to drive performance, engagement, and commitment among employees. However, measuring the effectiveness of internal communication has often been ignored or considered unimportant … Continue reading Why Measuring Internal Communication Matters: Insights and Strategies for Better Results
This summary is provided by the IPR Organizational Communication Research Center. Gallup examined how employee engagement and workplace elements impacted organizational outcomes, profitability, productivity, and wellbeing. The research compared levels of engagement in 2020 to 2022. Quarterly surveys of 15,000 U.S. employees were conducted throughout 2022. Key findings include:— Employee engagement declined from 36% in 2020 … Continue reading Employee Engagement Declined Post-COVID
This summary is provided by the IPR Organizational Communication Research Center based on the original study. To learn more about this topic from Dr. Vercic, register for the IPR Master Class on Employee Engagement. Dr. Verčič and Dr. Špoljarić investigated the impact of the COVID-19 pandemic on employees’ perceptions of their employers and changes in internal communication … Continue reading How COVID-19 Influenced Internal Communication
This summary is provided by the IPR Organizational Communication Research Center Summary The importance of internal social media has become increasingly prominent, especially in times of remote-only working. The use of internal social media has shifted the focus of internal communication from top-down information to participation, cooperation, and dialogue. Specifically, as a form of digital networking, … Continue reading Who does (not) want to engage in internal social media? Employees’ segmentation into different user types
This blog is provided by the IPR Organizational Communication Research Center. As the COVID-19 pandemic continues to shape the workplace, employees are increasingly seeking telecommuting or hybrid work arrangements. With these changes come new challenges, one of the most pressing of which is managing distractions from family and household members. Business leaders must find a … Continue reading Why Leaders Should Be Family-Supportive In a Remote Working Environment