Tag Archives: internal communication

This blog is provided by the IPR Organizational Communication Research Center. Like all crises affecting companies, the COVID-19 emergency brought employee communication to the forefront — this time even more than usual. With physical distancing, employee communication became the primary way to promote closeness between people in organizations. In particular, employee communication managed various challenges … Continue reading How COVID-19 Taught Corporations the Value of Internal Communication

This blog post is provided by the IPR Measurement Commission in celebration of Measurement Month in November. Much of the focus in internal communication is on functional, pre-and post-test measurement and evaluation of campaign initiatives. While assessing outputs, outgrowths, and outcomes of communication campaigns and initiatives are both important and fundamental to practice, practitioners might consider … Continue reading Measuring and Evaluating: How Internal Communication Creates Value

This summary is provided by the IPR Organizational Communication Research Center Summary Research studies have recently suggested that trust in institutions, organizations, managers, colleagues, friends, and many other areas of work and life is declining worldwide. Among numerous factors, stringent worldwide competition, global governance, corporate greed, mergers and acquisitions, downsizing, managers’ moral hazard, and increased … Continue reading Building Organizational Trust Through Internal Communication

This abstract is presented by the Organizational Communication Research Center. It is summarized by IPR from the original journal article published in the Journal of Applied Communication Research. Dr. Martha Fay and Dr. Susan Kline examined how informal communication between coworkers affected their organizational commitment and job satisfaction. Colleague relationships were also measured as coworker liking. A … Continue reading The Influence of Informal Communication on Organizational Identification

Following the first two Institute for Public Relations (IPR)/Peppercomm COVID-19 studies, which focused on initial understanding of the organizational responses and employee perceptions of the pandemic, the third installment is a collection of qualitative assessments from the perspectives of communications leaders on where we are and what’s next.  In addition, the current racial unrest triggered … Continue reading In Search For the Truth, “Meaning” Matters Most: Delving Deeper Into Covid-19 And Racial Inequity  

This blog post is provided by the IPR Organizational Communication Research Center.  When internal communication is leveraged, it can elevate employees and help them thrive while driving business results. The optimal internal communication program does not simply provide free lunches or employee events; the needs of employees are more complex than that. To understand what … Continue reading The Winning Formula for Internal Communication

Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office

This post is provided by the IPR Organizational Communication Research Center.  Organizations are increasingly adopting an integrated approach to internal and external communication, but many practitioners insist on treating internal stakeholders as a distinct audience, which means external content alone is not enough to respond to their needs. These are some of the findings from The … Continue reading The Intersection of Internal and External Communication

Author(s), Title and Publication Bisel, R. S., & Adame, E. A. (2019). Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise. Management Communication Quarterly, doi:10.1177/0893318918811949 Summary News reports of unethical behaviors in and by organizations remain all too common. If employees cannot label behavior as unethical publicly, organizational members will be … Continue reading Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise

This post is provided by the IPR Organizational Communication Research Center.  What can internal communications do to create a sense of belonging among employees? Stated simply: increase employees’ level of motivation. I don’t understand motivation as the act of cheering and encouraging others. I view motivation as providing reasons and motives for action. Internal communicators … Continue reading Internal Communications As a Tool to Create a Sense of Belonging

In this blog, the author addresses the need for storytelling in transforming organizations from within. He discusses approaches internal communicators can take to create a culture of storytelling that inside organizations. Consider these stories. A CEO on a companywide webcast shares a recent action where he has asked a senior leader to leave the business … Continue reading Building a storytelling culture in organizations with internal communications

Author(s), Title and Publication Braun, S., Hernandez Bark, A., Kirchner, A., Stegmann, S., & Van Dick, R. (2015). Emails from the Boss—Curse or Blessing? Relations Between Communication Channels, Leader Evaluation, and Employees’ Attitudes. International Journal of Business Communication, 56(1), 50-81. doi: 10.1177/2329488415597516 Summary Leadership communication is crucial to organizational success as leaders use communication to convey … Continue reading Emails from the Boss—Curse or Blessing?