Tag Archives: internal communication

This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Laura Lemon and Dr. Matthew VanDyke examined how employees at research-intensive universities used communication to make sense of their engagement experiences during the COVID-19 pandemic. Specifically, they explored employee engagement experiences during this unprecedented, challenging time when there … Continue reading Why Pros Should Consider Employee Engagement and Burnout in Crisis Plans

Grammarly and The Harris Poll explored the state of business communication and how generative AI plays a role in challenges such as privacy, bias, and productivity. An online survey of 1,002 full-time employees and 253 business leaders was conducted from Sept. 29 – Oct. 3, 2023. The study also referenced two studies from October 2021 … Continue reading How Has Generative AI Impacted Workplace Communication?

Internal communications

This summary is provided by the IPR Organizational Communication Research Center The public relations discipline has made great strides in advancing internal public relations scholarship and the antecedents of employee engagement. Researchers have investigated how corporate social responsibility (Duthler & Dhanesh, 2018); leadership (Meng & Berger, 2019); employee voice (Ruck, Welch, & Menara, 2017); and … Continue reading How Internal Communications Needs Differ by Industry

internal community building shen

As the world becomes increasingly polarized and experiences turmoil, scholars have envisioned different ways that public relations can contribute to the common good. For example, Shen and Jiang (2021) renewed the call for a community approach to public relations, echoing the proposition by Kruckeberg and Starck (1988) that public relations should be about restoring and … Continue reading The Role of Identity in Internal Community Development

Tkalac Vercic Employee Life Satisfaction 2023

This blog is provided by the IPR Organizational Communication Research Center Formal organizations are considered the central institutions of modern society. We exist with and through them as they organize and structure our life from the beginning through to the end. New technology has created different challenges for all types of organizations. On the one … Continue reading Understanding How Internal Communication Affects Life Satisfaction

Latin America

IPR is a sponsor of the Latin American Communication Monitor The Latin American Communication Monitor (LCM) analyzed trends in Latin America’s PR field and what professionals are predicting for 2024. A survey of 1,134 communications professionals from 20 countries was conducted from May – June 2022. Key findings include: 1.) Multiple trends were consistent across … Continue reading Top Priorities in 2024 for Latin American Communicators

grossman israeli-palestinian feat img

The Grossman Group and The Harris Poll analyzed how organizations are communicating internally about the Middle East conflict and its implications on how leaders address future issues. A survey of 2,154 American employees was conducted Oct. 24 – 26, 2023, and Oct. 31 – Nov. 2, 2023. An additional survey of 118 Internal and senior … Continue reading Majority of U.S. Employees Say they are Affected by Israeli-Palestinian Conflict

This summary is provided by the IPR Organizational Communication Research Center Dr. James Ndone examined how negative employee-organization relationships impacted an organization’s internal reputation and its employees’ negative emotions as well as unsupportive behavior during a crisis. Negative employee-organization relationships (NEOR) were manifested by distrust, dissatisfaction, control dominance (how an organization intentionally neglected and controlled … Continue reading How Negative Employee-Organization Relationships Affect Employees’ Reactions to Crisis

This blog is provided by the IPR Organizational Communication Research Center How do organizations get in contact with clients and staff during a cyber-attack? And how do they keep up urgent operations? We know from research and practice that one of the main challenges during a cyber-attack is the loss of internal and external communication … Continue reading Cyber-attacks and Internal Communication in Organizations

This summary is provided by the IPR Organizational Communication Research Center Dr. Linjuan Rita Men, Dr. Yufan Sunny Qin, Renee Mitson, and Dr. Patrick Thelen studied how organizational diversity communication efforts and employees’ cultural intelligence contributed to an inclusive organizational climate and enhanced employee engagement. Furthermore, they examined the relationship between employees’ racial minority status and … Continue reading Does Diversity Communication and Cultural Intelligence Matter?

Axios HQ examined the best time to send an internal email in order to boost employee engagement. The company analyzed the average open rates of 8.7 million email deliveries over 215 different organizations between January 2022 – March 2023. Key findings include: 70% of employees preferred their employer send vital internal updates by email. The … Continue reading When is the Best Time to Send an Internal Email?