This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Katie Haejung Kim, Dr. Yan Qu, and Dr. Adam Saffer examined how information-sharing networks may impact employees’ voicing behavior (i.e., when an employee chooses to share opinions, concerns, or ideas with leaders on work-related or organizational issues aimed … Continue reading How Can Developing Information-Sharing Networks Engage Employees in the Workplace?
This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Julia Stranzl, Dr. Christopher Ruppel, and Dr. Sabine Einwiller studied how to strengthen organizational commitment among teleworkers. Specifically, they examined the job-related resources that contributed to teleworkers’ organizational commitment and how internal communication professionals can strategically address those … Continue reading What Motivates Teleworkers to Stay Connected and Committed?
Over a decade ago, United Minds first sought to understand how employees were engaging with and talking about their employers. What we identified turned out to be an important global trend in brand reputation: employees in countries worldwide were speaking out on behalf of their organizations unprompted, using their nascent social media platforms. Since 2014, … Continue reading Employees Rising: How Communicators can Meet the New Bar
During and immediately following the COVID-19 pandemic, many internal public relations scholars studied employees who were forced to work from home and how this swift change in work environment impacted their employee engagement. For example, Dhanesh and Picherit-Duthler (2021) developed a framework entitled “Remote Internal Crisis Communication” and demonstrated how employee engagement exists even in … Continue reading How Does Work Setting Impact Employee Engagement?
This summary is provided by the IPR Organizational Communication Research Center Dr. Yufan Sunny Qin and colleagues researched how CEO vision communication can influence employee engagement and, in turn, increase their willingness to help achieve the organization’s goals. CEO vision communication was defined as “describing the desired big picture of the organization, articulating organizational values, … Continue reading How is the “Bigger Picture” Communicated to Employees?
Gallup analyzed how employees feel about their work life, and proposed changes that could help grow the global gross domestic product (GDP). A global survey of 122,000 participants was conducted from April 2022 to March 2023. Key findings include: 1.) 59% of employees are not engaged in the workplace, also known as quiet quitting, and … Continue reading How is Employee Engagement Affecting the Workplace?
This summary is provided by the IPR Organizational Communication Research Center Dr. Linjuan Rita Men, Dr. Yufan Sunny Qin, Renee Mitson, and Dr. Patrick Thelen studied how organizational diversity communication efforts and employees’ cultural intelligence contributed to an inclusive organizational climate and enhanced employee engagement. Furthermore, they examined the relationship between employees’ racial minority status and … Continue reading Does Diversity Communication and Cultural Intelligence Matter?
Dr. Hongmei Shen and Dr. Chunbo Ren sought to define and establish disengagement as a unique concept. They also identified which factors drove disengagement and explored the behaviors through which it manifests. The study was motivated by the increasing global prevalence of employee disengagement and its detrimental effects on both organizational performance and culture. To … Continue reading Disengagement vs. Burnout: What is the Difference?
This summary is provided by the IPR Organizational Communication Research Center Dr. Moonhee Cho, Dr. Sifan Xu, and Dr. Brandon Boatwright researched the factors associated with CEO advocacy and how these factors influence the sense of belonging amongst employees. CEO advocacy occurs when an organization’s top executive embraces or participates in political and social issues. An … Continue reading How CEO Sociopolitical Advocacy Impacts Employees
This summary is provided by the IPR Organizational Communication Research Center. Summary Scholars have recognized the power of the identity perspective in helping understand employees’ loyalty, motivations, and behaviors. Although organizational identification has received much attention in employee-related investigations, a newer concept, identity fusion, has also recently been examined in organizational contexts. Researchers have proposed the … Continue reading Symmetrical Internal Communication Improves Employee Engagement
Company leaders don’t have much control over local, national, or world events. Yet these external circumstances, events, and decisions impact employees — individually and collectively. The work environment mirrors the societal and political challenges of the larger world, likely with employees on opposite sides of polarizing issues. In parallel, employees enjoy personalized, data-driven Customer Experience … Continue reading Creating Workplace Cultures Centered on Employee Experience
After the entire world shifted to virtual events in response to COVID-19, it’s no surprise that virtual is now here to stay. Virtual events have the advantage of reaching a far larger and more diverse audience than their in-person counterparts, making events accessible to attendees who might not have the time or budget to commit … Continue reading Balancing In-Person and Virtual Attendee Engagement