Tag Archives: emotion management

This summary is provided by the IPR Organizational Communication Research Center based on the original article in Management Communication Quarterly Summary This study proposed a model that demonstrates the relationships between work-related emotional communication (i.e., emotional labor and emotional work) and three dimensions of burnout. Burnout entails exhaustion (energy depletion), cynicism (detachment from and negativity toward … Continue reading The Relationship Between Work-Related Emotional Communication and Burnout