This summary is provided by the IPR Organizational Communication Research Center Summary Employees’ communication behaviors are essential for organizations because external stakeholders consider them more neutral than well-designed public relations messages. However, some organizations face the challenge that their employees may share inappropriate messages about them with external stakeholders on social media. Although previous studies have … Continue reading When relationships meet situations: Exploring the antecedents of employee communication behaviors on social media
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This summary is provided by the IPR Organizational Communication Research Center. Summary Employees expect timely, accurate, and adequate information from their employers during times of crisis or turbulence. Given this reality, employers should prioritize effective internal communication. One strategy employers can use to help employees navigate turbulent times is to communicate in a manner that … Continue reading How Employers Can Help Employees During Crisis