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All posts by Gary Grates

[Blog], [Research Library], Organizational Communication Research Center, , , ,

Following the first two Institute for Public Relations (IPR)/Peppercomm COVID-19 studies, which focused on initial understanding of the organizational responses and employee perceptions of the pandemic, the third installment is a collection of qualitative assessments from the perspectives of communications leaders on where we are and what’s next.  In addition, the current racial unrest triggered … Continue reading In Search For the Truth, “Meaning” Matters Most: Delving Deeper Into Covid-19 And Racial Inequity   →

[Blog], [Research Library]

Working with the Volume Off…Ignoring Content to See Clearly Overcoming the attention deficit syndrome via strategic internal communications and change management. An overwhelming byproduct of today’s digital reality is the volume of content produced for consumption. Unfortunately, most of the information is not relevant to the intended audience. This results in a whole lot of … Continue reading Working with the Volume Off: Ignoring Content to See Clearly →

[Blog], [Research Library], Digital Media Research Center

This blog appears courtesy of W2O Group and originally appeared here. Digital has done much to change our world. It’s shifted the balance of power from institutions to individuals. It’s raised the bar in terms of knowledge acquisition and customer service. It’s connected needs and wants to product development and service enhancement. It’s adjusted pricing and … Continue reading Quality at the Speed of Digital: The Silent Disrupter →

[Blog], [Research Library], Health, Organizational Communication Research Center

It’s been nearly 30 years since the business world discovered a host of new programs and initiatives generated by consulting firms to rethink strategy, improve processes, deploy new systems and technologies, reduce costs, streamline functions and business units, recruit and retain talent, and solidify leadership practices.  During that time, the success rate – defined as … Continue reading Why Change Communications Hasn’t Changed and the Continued Risk to Organizational Health →

[Blog], [Research Library], Organizational Communication Research Center

Clarity, Coherence, and Connectivity Essential Ingredients to Achieving Relevance For those of us who strive to ensure organizations work in the most optimal way through greater trust, engagement and performance, we are experiencing what may well turn out to be a watershed moment in terms of maturation and achievement. Personally, being involved in organizational excellence … Continue reading From Broadcast to Conversation: Insights on Connecting with a Digital Workforce →

[Blog], [Research Library], Organizational Communication Research Center

IPR Organizational Clarity Study Makes the Case for Stronger Internal Alignment around Business Strategy and Individual Performance Last week, IPR Commission on Organizational Communication released a Signature Research Global Study – “Organizational Clarity: The Case for Workforce Alignment and Belief” – delving into the company/employee dynamic involving comprehension and activation around business strategy.  In full … Continue reading I Can See Clearly Now →

[Research Library], IPR Signature Studies, OCRC - Best Practices, OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Internal Communications, OCRC - Leadership Communications, OCRC Signature Studies, Organizational Communication Research Center, ,

The Institute for Public Relations’ Commission on Organizational Communication created a two-part research program exploring best practices in global employee communication. Launching the program with qualitative research, IPR commissioned KRC Research to conducted in-depth interviews with executives from leading global companies, including Cargill, Chevron, FedEx, GE, IBM, Johnson & Johnson, McDonald’s, Navistar, Petrobras and Toyota. … Continue reading Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders →

[Research Library], Organizational Communication Research Center

The Institute for Public Relations’ Commission on Organizational Communication recently created a research program that will include qualitative and quantitative study to explore best practices in global employee communication. This document is the first element of the program, focusing on qualitative research in the form of in-depth interviews conducted by KRC Research. It will provide … Continue reading Best-in-Class Practices in Employee Communication →

[Blog]

The Holy Grail for global business executives today is employee engagement. Recent studies indicate that close to 85% of employees believe they can positively impact quality of their organization’s products and services.  The sad truth though is that those same studies indicate less than 1/3 of employees globally are actively engaged in their jobs. Engagement … Continue reading Why Engagement Surveys Neither “Engage” Nor “Inform” in Any Meangingful Way →

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