Tag Archives: employee-organization relationships

Author(s), Title and Publication Kim, Y., Kang, M., Lee, E., & Yang, S.-U. (2019). Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes. Public Relations Review. doi:10.1016/j.pubrev.2019.04.010 Summary Employees play a pivotal role in leveraging an organization’s competitive advantage, because they possess both accumulated … Continue reading Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes

This post is provided by the IPR Organizational Communication Research Center.  Summary The ability to humorously interact with others at work is often considered an essential skill for organizational leaders. In general terms, humor refers to an individual’s tendency to amuse others through the use or display of behaviors, attitudes, and abilities. Although a large percentage … Continue reading Supervisor Humor Styles and Employee Advocacy: A Serial Mediation Model

Authors, Title and Publication Men, L. R. (2015). The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. Public Relations Review, 41, 461-471. This article reports a study that primarily investigated the role of CEOs in organizational internal communication. Executive leaders, particularly CEOs, play a unique organizational role. As the top … Continue reading The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness.

Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication … Continue reading The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships

Topic: Employee Communication Behavior Authors, Title and Publication Park, S. H., Kim, J-N., & Krishna, A. (2014).  Bottom-up building of an innovative organization: Motivating employee intrapreneurship and scouting and their strategic value. Management Communication Quarterly. DOI: 10.1177/0893318914541667. Summary Organizational leaders and managers regularly search for ways to make their organizations more innovative, competitive, and successful. … Continue reading Bottom-up Building of an Innovative Organization: Motivating Employee Intrapreneurship and Scouting and Their Strategic Value

Topic: Leadership Communication Authors, Title and Publication Men, L. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256-279. Summary Leadership at different levels directly or indirectly determines structural forms, organizational culture and climate, power distribution, and communication. Different types of leadership advocate different communication … Continue reading Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes

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Topic: Employee Communication Behavior; Employee-Organization Relationships Authors, Title and Publication Mazzei, A., Kim, J., & Dell’Oro, C. (2012). Strategic value of employee relationships and communicative actions: Overcoming corporate crisis with quality internal communication. International Journal of Strategic Communication, 6(1), 31-44 Summary This study analyzed a case to understand how continuous managerial efforts and internal communication … Continue reading Strategic Value of Employee Relationships and Communicative Actions

Topic: Workplace Relationships Author(s), Title and PublicationSias, R. M., Gallagher, E. B., Kopaneva, I., & Pedersen, H. (2012). Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice. Communication Research, 39(2), 239-268. SummaryThis three-part study investigated how organizational members maintain peer friendships. In the first study, members identified a set of workplace friendship maintenance … Continue reading Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice

The Institute for Public Relations’ Commission on Organizational Communication created a two-part research program exploring best practices in global employee communication. Launching the program with qualitative research, IPR commissioned KRC Research to conducted in-depth interviews with executives from leading global companies, including Cargill, Chevron, FedEx, GE, IBM, Johnson & Johnson, McDonald’s, Navistar, Petrobras and Toyota. … Continue reading Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders

Topic: Organization-Employee Relationships Author(s), Title and Publication Seltzer, T., Gardner, E., Bichard, S., & Callison, C. (2012). PR in the ER: Managing internal organization–public relationships in a hospital emergency department. Public Relations Review, 38(1), 128-136. Summary Focusing on a university-affiliated emergency department (ED), this study investigated the antecedents and outcomes of organization-employee relationships, and the … Continue reading PR in the ER: Managing internal organization–public relationships in a hospital emergency department

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Topic: Employee Benefits Communication Author(s), Title and Publication Freitag, A. R., & Picherit-Duthler, G. (2004). Employee benefits communication: Proposing a PR-HR cooperative approach. Public Relations Review, 30(4), 475–482. Summary In employee benefits communication, organizations often offer benefit options and try to inform and help employees make wise choices so they remain satisfied, motivated and productive. … Continue reading Employee benefits communication: Proposing a PR-HR cooperative approach

Topic: Internal Communication and Information Satisfaction Author(s), Title and Publication White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations  Research, 22(1), 65-84. Summary This study examined employees’ perceptions of information flow from top administrators, their communication preferences, sense of … Continue reading Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence

Topic: Organizational Identification and Communication Climate   Author(s), Title and Publication Smidts, A., van Riel, C. B. M., & Pruyn, A. T. (2000). The impact of employee communication and perceived external prestige on organizational identification. Erasmus Research Institute of Management: Research in Management Report ERS-2000-01-MKT. Erasmus University, Rotterdam, the Netherlands.   Summary This study used … Continue reading The impact of employee communication and perceived external prestige on organizational identification

Topic: Measurement of Employee Engagement Author(s), Title and Publication Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. Summary Based on Social Exchange Theory, this study tested a model of the antecedents and consequences of employee job engagement and employee organization engagement. The researchers surveyed 102 employees working … Continue reading Antecedents and consequences of employee engagement