Tag Archives: COVID-19

This blog is provided by the IPR Organizational Communication Research Center. In February 2020 we started to conduct interviews with communication professionals for a new study on the importance of listening in organizations.  A few weeks later, our efforts came to a screeching halt as the COVID-19 pandemic led to workplaces being completely shut down. … Continue reading How COVID-19 Heightened the Need for Listening to Employees

This blog is provided by IPR Organizational Communication Research Center. The COVID-19 pandemic resulted in a renewed focus on internal communication as many organizations had to introduce new working practices, furlough employees, and handle sudden redundancies. This has created unique challenges for organizations as they adjust to new operating, business, and public policy environments. As … Continue reading The Impact of COVID-19 on the Five Functions of Management

This blog is based on the original article in the Public Relations Journal. The Public Relations Journal is a peer-reviewed academic journal presented by the Public Relations Society of America and the Institute for Public Relations. Overview Due to COVID-19, public relations leaders have never been more aware of the need to pivot quickly in … Continue reading Improving Crisis Communication in the Age of COVID-19

This blog is provided by the IPR Organizational Communication Research Center. Like all crises affecting companies, the COVID-19 emergency brought employee communication to the forefront — this time even more than usual. With physical distancing, employee communication became the primary way to promote closeness between people in organizations. In particular, employee communication managed various challenges … Continue reading How COVID-19 Taught Corporations the Value of Internal Communication

With just a few weeks to go before Election Day, most Americans have doubts about the fairness of the voting process, reported a new Public Affairs Council poll. In fact, only 29% of Americans have faith that the 2020 elections will be conducted in an honest and open way. Concern about election integrity and/or voting … Continue reading New Poll Reveals Public Concerns about Election Integrity and Government Response to COVID-19

In partnership with Ragan’s PR Daily, “How We Did It” is a series featuring IPR Trustees discussing a success in their public relations career. As a global pharmaceutical company headquartered in Tokyo, Japan, we saw first-hand the gradual shut down of business as the COVID-19 pandemic began to evolve from China, to Japan, then Italy, and … Continue reading How We Did It: Enabling Purpose-Driven Culture During the COVID-19 Pandemic

Following the first two Institute for Public Relations (IPR)/Peppercomm COVID-19 studies, which focused on initial understanding of the organizational responses and employee perceptions of the pandemic, the third installment is a collection of qualitative assessments from the perspectives of communications leaders on where we are and what’s next.  In addition, the current racial unrest triggered … Continue reading In Search For the Truth, “Meaning” Matters Most: Delving Deeper Into Covid-19 And Racial Inequity  

In partnership with PR News, “Lessons Earned” is a series featuring IPR Trustees discussing a hard-fought lesson or triumph that helped to mold or change their career. We’re living through a surreal global health crisis that is testing all of us personally and professionally. Knowledge and skills in risk and crisis communication have become essential. For leaders, … Continue reading Lessons Earned: Leadership in a Pandemic Through the Lens of Higher Education

COVID-19 has brought global commerce to a standstill and risks collapsing the corporate infrastructure of even the most powerful economies in Asia, Europe and North America. National and state governments will be disbursing trillions of dollars of financial assistance in the coming months with the goal of kickstarting the engines of business as the pandemic … Continue reading Six Steps for Companies to Navigate the Pandemic and Thrive in the Future