This blog is based on the original journal article in the Public Relations Journal. The National Football League (NFL) has been in a near-constant state of crisis (both self-inflicted and from situations out of its control) for the past several years. Despite being one of the most popular and highest-grossing sports leagues in the world, the American publics … Continue reading What the NFL Concussion Crisis Taught Us: Cultural Ingrainment in Crisis Communication
Tag Archives: crisis response strategy
Author(s), Title and Publication Kim, Y., Kang, M., Lee, E., & Yang, S.-U. (2019). Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes. Public Relations Review. doi:10.1016/j.pubrev.2019.04.010 Summary Employees play a pivotal role in leveraging an organization’s competitive advantage, because they possess both accumulated … Continue reading Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes