Topic: Employee Public Organization Relationships and Relationship Management Author(s), Title and Publication Rhee, Y. (2004). The employee-public-organization chain in relationship management: A case study of a government organization. Institute for Public Relations. Summary This study examined the critical roles that employees play in an organization’s relationship building process with its publics. An in-depth case study … Continue reading The employee-public-organization chain in relationship management: A case study of a government organization
[Research Library], OCRC - Culture and Values, Organizational Communication Research Center, Public Affairsemployee involvement, employee-organization relationships, employee-public relationships, face-to-face communication, internal community, interpersonal communication, listening skills, organization-public relationships, relationship building, relationship managementInstitute for Public Relations