Jeong-Nam Kim | Institute for Public Relations

December 1, 2021[Research Library], Latest Research Organizational Communication Research Center, OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Internal Communications, Organizational Communication Research CenterAllegiant communication behavior, Employee listening, employee silence, employee voice, Organizational cultures, organizational effectiveness, transformational leadershipJeong-Nam Kim

This summary is provided by the IPR Organizational Communication Research Center. Summary This study examined employees’ communication behaviors at the workplace. Specifically, the authors proposed and validated allegiant communication behavior (ACB) as a unique employee communication phenomenon and articulated the value of allegiant communication behavior in improving organizational effectiveness. The authors defined allegiant communication behavior … Continue reading These Three Dimensions of “Allegiant Communication” Can Help Organizations Evaluate Internal Communication →

September 18, 2015[Blog], [Research Library]Jeong-Nam Kim

In my previous blogs, I discussed how employees help create strategic value in top-performing companies. The strategic value of employees lies in them becoming “self-fulfilling oracles,” and encouraging this transformation. Employees are not only keen prophets for their organization’s future but also agents who help actualize it in favor of their home organization. As a … Continue reading How Employees Predict Their Organization’s Future →

November 10, 2014OCRC - Culture and Values, OCRC - Engagementdecentralized communication, employee scouting, employee-organization relationships, empowerment, information behaviors, intrapreneurship, management communication, motivation, Organizational innovation, symmetrical communicationJeong-Nam Kim

Topic: Employee Communication Behavior Authors, Title and Publication Park, S. H., Kim, J-N., & Krishna, A. (2014). Bottom-up building of an innovative organization: Motivating employee intrapreneurship and scouting and their strategic value. Management Communication Quarterly. DOI: 10.1177/0893318914541667. Summary Organizational leaders and managers regularly search for ways to make their organizations more innovative, competitive, and successful. … Continue reading Bottom-up Building of an Innovative Organization: Motivating Employee Intrapreneurship and Scouting and Their Strategic Value →

August 25, 2014OCRC - Communication Behaviorscase study, crisis communication, employee advocates, employee communication behavior, employee-organization relationships, internal communication, internal crisis, social interactionJeong-Nam Kim

Topic: Employee Communication Behavior; Employee-Organization Relationships Authors, Title and Publication Mazzei, A., Kim, J., & Dell’Oro, C. (2012). Strategic value of employee relationships and communicative actions: Overcoming corporate crisis with quality internal communication. International Journal of Strategic Communication, 6(1), 31-44 Summary This study analyzed a case to understand how continuous managerial efforts and internal communication … Continue reading Strategic Value of Employee Relationships and Communicative Actions →

July 2, 2014[Blog]Jeong-Nam Kim

This blog post is Jeong-Nam Kim’s follow up post to last week’s entry, “An Innovative Organization and Its Many Oracles.” Promotive-Consequence of ECBs: Strategic Value of ECBs in Innovation Management While earlier findings have provided evidence about the importance of ECBs in risk management, ECBs also generate strategic value by making the organization more innovative … Continue reading An Innovative Organization and Its Many Oracles Part II →

June 24, 2014[Blog]Jeong-Nam Kim

In Latin origin, the word, oracle, from “ōrāre” that means “to speak” about the future foretold by the gods. In the modern world, an organization has many gods to whom the management and leadership should listen and adapt. These are strategic publics or strategic constituencies. An organization depends on the strategic publics to acquire and … Continue reading An Innovative Organization and Its Many Oracles →

July 12, 2012[Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centercoworker relationships, internal communication, megaphoning effect, microboundary spanning, scouting effect, symmetrical communicationJeong-Nam Kim

Topic: Measurement of Employee Communication Behavior Author(s), Title and Publication Kim, J-N, & Rhee, Y. (2011). Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea. Journal of Public Relations Research, 23(3), 243-268. Summary This study examined how to facilitate positive employee communication behavior (ECB) … Continue reading Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea →

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