Tag Archives: communication competence

Latest Research Organizational Communication Research Center, OCRC - Culture and Values, OCRC - Leadership Communications, , , ,

Author(s), Title and Publication Madlock, P. E., & Hildebrand Clubbs, B. (2019, in press). The Influence of Supervisors’ Use of Motivating Language in Organizations Located in India. International Journal of Business Communication. Summary Motivating Language Theory describes three communication styles leaders use to motivate employees. Specifically, motivating language (ML) includes using direction-giving language (i.e., give … Continue reading The Influence of Supervisors’ Use of Motivating Language in Organizations Located in India →

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Topic: Employee Communication Competence Authors, Title and Publication McKinley, C., & Perino, C. (2013). Examining communication competence as a contributing factor in health care workers’ job satisfaction and tendency to report errors. Journal of Communication In Healthcare, 6(3), 158-165. Summary This study examined how health care workers’ communication competence predicted their job satisfaction and error … Continue reading Examining Communication Competence as a Contributing Factor in Health Care Workers’ Job Satisfaction and Tendency to Report Errors →

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Topic: Motivating Language Author(s), Title and Publication Sharbrough, W. (2006). Motivating Language in Industry. Journal of Business Communication, 43(4), 322-343. Summary This study examined leaders’ use of motivating language (ML) and several key employee outcomes at the southeast regional division of a Fortune 500 company. Motivating language theory (MLT) predicts that leaders can improve subordinates’ … Continue reading Motivating Language in Industry →

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Topic: Organizational Identification Author(s), Title and Publication Myers, S. A., & Kassing, J. W. (1998). The Relationship Between Perceived Supervisory Communication Behaviors and Subordinate Organizational Identification. Communication Research Reports, 15(1), 71-81. Summary According to the theory of unobtrusive control, modern organizations control their internal environments by biasing employees towards making organizationally favorable decisions. Organizational identification … Continue reading The Relationship Between Perceived Supervisory Communication Behaviors and Subordinate Organizational Identification →

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Topic: Leadership and Communication Competence Author(s), Title and Publication Flauto, F. J. (1999). Walking the Talk: The Relationship Between Leadership and Communication Competence. Journal of Leadership & Organizational Studies, 6(1-2), 86-97. Summary This study investigated the relationship between supervisors’ communication competence and their leadership style or behavior (i.e., transactional leadership, transformational leadership, the quality of … Continue reading Walking the Talk: The Relationship Between Leadership and Communication Competence →