Summary The COVID-19 pandemic drove many companies to reevaluate their approach to business. As a result, some focused their efforts on leading with purpose. Purpose is an organization’s fundamental goal that goes beyond profit maximization. It is an all-encompassing principle that guides everything the organization does and determines its strategies. Effective strategic communication is an … Continue reading Purpose-Driven Organizations Show Greater Employee Trust, Among Other Benefits
This summary is provided by the IPR Organizational Communication Research Center Summary In a fast-evolving and uncertain business environment, change is an inescapable reality of the modern workplace. One cannot talk about organizational change without mentioning leadership and management. Since the onset of the COVID-19 pandemic, executive leaders have found themselves at the forefront of … Continue reading Charismatic Rhetoric: How Top Leaders Navigated Change During COVID-19
This summary is provided by the IPR Organizational Communication Research Center. Summary Leaders rely on communicative acts to convey strategic objectives to their followers. Effective communication from leaders significantly impacts employees’ motivation and the overall health of the organization. Drawing from motivating language theory, this study examines how leaders’ oral communication strategies affect organizational authenticity … Continue reading How Leaders Can Promote Organizational Authenticity and Identification with Motivating Language
This abstract is provided by the IPR Organizational Communication Research Center Summary This study explored whether and how startup leaders in China use motivating language to foster relationships between startups and their employees. Startups are defined as privately-held, small-to-medium-sized enterprises which are less than ten years old and driven by innovation and tech. Because startup … Continue reading Cultivating Relationships with Startup Employees: The Role of Entrepreneurs
This summary is provided by the IPR Organizational Communication Research Center Summary Communication has long been associated with organizational identification (OID). However, few studies have considered the role of computer-mediated communication (CMC) in organizational identification processes and outcomes. Given the prominence of computer-mediated communication, (particularly social networking systems) communication via online channels might influence the … Continue reading Not just for customers anymore: Organization Facebook, employee social capital, and organizational identification
Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office
Author(s), Title and Publication van Zoonen, W., Bartels, J., van Prooijen, A.-M., Schouten, A. P. (2018). Explaining online ambassadorship behaviors on Facebook and LinkedIn. Computers in Human Behavior, 87, 354-362. doi: 10.1016/j.chb.2018.05.031. Summary Through social media, employees can function as powerful brand ambassadors with everything they do and say online. The authors of the current study … Continue reading Explaining Online Ambassadorship Behaviors on Facebook and LinkedIn
Author(s), Title and Publication Broch, C., Lurati, F., Zamparini, A. & Mariconda, S. (2018). The Role of Social Capital for Organizational Identification: Implications for Strategic Communication. International Journal of Strategic Communication, 12:1, 46-66, DOI:10.1080/1553118X.2017.1392310 Summary Strategic communication scholars and professionals are continually interested in how organizations use communication to effectively achieve their mission. Organizational identity, … Continue reading The Role of Social Capital for Organizational Identification
Author(s), Title and Publication Opaku-Dakwa, A., Chen C., & Rupp, D. (2018). CSR initiative characteristics and employee engagement: An impact-based perspective. Journal of Organizational Behavior, 39, 580-593, DOI 10.1002/job2281. Summary In the workplace, a holistic understanding of corporate social responsibility initiatives (CSRIs), specifically when and why CSRIs would be engaging to employees is critical in … Continue reading CSR Initiative Characteristics and Employee Engagement: An Impact-Based Perspective
Authors, Title and Publication Boyer O’Leary, M., Wilson, J. M., & Metiu, A. (2014). Beyond being there: The symbolic role of communication and identification in perceptions of proximity to geographically dispersed colleagues. MIS Quarterly, 38(4), 1219-A7. This study explored how communication and shared meaning affect peoples’ perceptions of the geographic distances between themselves and their colleagues, … Continue reading Beyond Being There: The Symbolic Role of Communication and Identification in Perceptions of Proximity to Geographically Dispersed Colleagues
Topic: New Employee and Organizational Identification Author(s), Title and Publication Stephens, K. K. & Dailey, S. L. (2012). Situated organizational identification in newcomers: Impacts of pre-entry organizational exposure. Management Communication Quarterly, 26(3), 404-422. Summary This study investigated how new employees’ organizational identification was influenced by their pre-orientation non-work related experiences with an organization, and orientation … Continue reading Situated Organizational Identification in Newcomers: Impacts of Pre-Entry Organizational Exposure
Topic: Employee Identification; Employee Performance Authors, Title and Publication Korschun, D., Bhattacharya, C. B., & Swain, S. D. (2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees. Journal of Marketing, 78(3), 20-37. Summary In the search for levers to improve job performance, some managers have turned to corporate social responsibility (CSR is defined … Continue reading Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees