Tag Archives: Organizational Identification

This summary is provided by the IPR Organizational Communication Research Center. Summary Leaders rely on communicative acts to convey strategic objectives to their followers. Effective communication from leaders significantly impacts employees’ motivation and the overall health of the organization. Drawing from motivating language theory, this study examines how leaders’ oral communication strategies affect organizational authenticity … Continue reading How Leaders Can Promote Organizational Authenticity and Identification with Motivating Language

This abstract is provided by the IPR Organizational Communication Research Center Summary This study explored whether and how startup leaders in China use motivating language to foster relationships between startups and their employees. Startups are defined as privately-held, small-to-medium-sized enterprises which are less than ten years old and driven by innovation and tech. Because startup … Continue reading Cultivating Relationships with Startup Employees: The Role of Entrepreneurs

This summary is provided by the IPR Organizational Communication Research Center Summary Communication has long been associated with organizational identification (OID). However, few studies have considered the role of computer-mediated communication (CMC) in organizational identification processes and outcomes. Given the prominence of computer-mediated communication, (particularly social networking systems) communication via online channels might influence the … Continue reading Not just for customers anymore: Organization Facebook, employee social capital, and organizational identification

Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office

Authors, Title and Publication Boyer O’Leary, M., Wilson, J. M., & Metiu, A. (2014). Beyond being there: The symbolic role of communication and identification in perceptions of proximity to geographically dispersed colleagues. MIS Quarterly, 38(4), 1219-A7. This study explored how communication and shared meaning affect peoples’ perceptions of the geographic distances between themselves and their colleagues, … Continue reading Beyond Being There: The Symbolic Role of Communication and Identification in Perceptions of Proximity to Geographically Dispersed Colleagues

Topic: New Employee and Organizational Identification Author(s), Title and Publication Stephens, K. K. & Dailey, S. L. (2012). Situated organizational identification in newcomers: Impacts of pre-entry organizational exposure. Management Communication Quarterly, 26(3), 404-422. Summary This study investigated how new employees’ organizational identification was influenced by their pre-orientation non-work related experiences with an organization, and orientation … Continue reading Situated Organizational Identification in Newcomers: Impacts of Pre-Entry Organizational Exposure

Topic: Employee Identification; Employee Performance Authors, Title and Publication Korschun, D., Bhattacharya, C. B., & Swain, S. D. (2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees. Journal of Marketing, 78(3), 20-37. Summary In the search for levers to improve job performance, some managers have turned to corporate social responsibility (CSR is defined … Continue reading Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees

Topic: Employee Communication Behavior and Upward Communication Author(s), Title and Publication Tangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203. Summary This study investigated the impact of employees’ perceived personal control on their voice. Personal control refers to employees’ … Continue reading Exploring Nonlinearity in Employee Voice: The Effects of Personal Control and Organizational Identification

Topic: Employee Communication Behavior and Organizational Change Author(s), Title and Publication Schwarz, G. M., Watson, B. M., & Callan, V. J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25(2), 311-352. Summary This study explored how employees in different groups talked about technological change in their organization, and how … Continue reading Talking up failure: How discourse can signal failure to change

Topic: Organizational Communication Author(s), Title and Publication Muchinsky, P. M. (1977). Organizational Communication: Relationships to Organizational Climate and Job Satisfaction. Academy of Management Journal, 20(4), 592-607. Summary This foundational study examined the relationship of organizational communication to organizational climate and job satisfaction. Employees (n=695) of a large public utility participated in a survey that measured … Continue reading Organizational Communication: Relationships to Organizational Climate and Job Satisfaction

Topic: Employee Involvement Author(s), Title and Publication Marshall, A. A., & Stohl, C. (1993). Being “In the Know” in a Participative Management System. Management Communication Quarterly, 6(4), 372-404. Summary A primary advantage of employee involvement is assumed to be the development of knowledgeable workers who perform better. Little research, however, has explored how employees’ activities … Continue reading Being “In the Know” in a Participative Management System