Tag Archives: enterprise social media

March 27, 2020[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centerenterprise social media, global organization, social connectivity, social network analysis

This article summary is provided by the IPR Organizational Communications Research Center. Summary In distributed work settings, the development and maintenance of social connectivity can be challenging due to the lack of face-to-face contacts, shared experiences, and common ground. To address this concern, global organizations often adopt enterprise social media (ESM) to facilitate relationship building and … Continue reading How Enterprise Social Media Affects the Social Connectivity of Globally Dispersed Workers →

November 14, 2019[Blog], [Research Library], DMRC- Digital/Social Media, OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centercommunication channel, enterprise social media, public social media

Summary Enterprise Social Media (ESM) is defined as web-based platforms that allow workers to (1) communicate messages with specific coworkers or broadcast messages to everyone in the organization; (2) explicitly indicate or implicitly reveal particular coworkers as communication partners; (3) post, edit, and sort text and files linked to themselves or others; and (4) view … Continue reading Enterprise Social Media Use: The Motives and Role of Public Social Media Experience →

November 7, 2018[Research Library], OCRC - Communication Behaviors, OCRC - Engagement, OCRC - Internal Communications, Organizational Communication Research Centeremployee communication, enterprise social media, internal communication, internal social media, participatory communication, social intranetSarah Jackson

Author(s), Title and Publication Madsen, V. T. (2018). Participatory communication on internal social media–a dream or reality? Findings from two exploratory studies of coworkers as communicators. Corporate Communications: An International Journal, 23(4), 614-628. doi.org/10.1108/CCIJ-04-2018-0039 Summary Internal social media (ISM) has been recognized as a communication and information sharing opportunity where organizational members may not only … Continue reading Participatory Communication on Internal Social Media – a Dream or Reality? →

December 22, 2015[Research Library], OCRC - Engagement, Organizational Communication Research Centercommunication channels, employee communication, enterprise social media, knowledge sharing, social networking sites, technology adoption, technology in the workplaceSarah Jackson

Authors, Title and Publication Treem, J. W., Dailey, S. L., Pierce, C. S., & Leonardi, P. M. (2015). Bringing technological frames to work: How previous experience with social media shapes the technology’s meaning in an organization. Journal of Communication, 65(2), 396-422. This study examines the expectations that workers have regarding enterprise social media (ESM). ESM is increasingly … Continue reading Bringing Technological Frames to Work: How Previous Experience with Social Media Shapes the Technology’s Meaning in an Organization →

July 17, 2015[Research Library], OCRC - Internal Communications, Organizational Communication Research Centerdigital communication in the workplace, enterprise social media, knowledge sharing, relationship building, social capitalSarah Jackson

Topic: Digital Communication in the Workplace Authors, Title and Publication Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer-Mediated Communication, 19(1), 1-19. Summary This review article explored what consequences—positive and negative—social media used for communication and interaction within the … Continue reading Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations →

July 17, 2015[Research Library], OCRC - Internal Communications, Organizational Communication Research Centercommunities, electronic networks of practice, enterprise social media, information system, innovation, knowledge contributor, knowledge exchange, knowledge seeker, language action view, micro blogging, symbol actions, technologySarah Jackson

Authors, Title and Publication Beck, R., Pahlke, I., & Seebach, C. (2014). Knowledge exchange and symbolic action in social media-enabled electronic networks of practice: A multilevel perspective on knowledge seekers and contributors. MIS Quarterly, 38(4), 1245-1270. The objective of this study was to identify and understand the social antecedents of knowledge exchange in electronic networks of … Continue reading Knowledge Exchange and Symbolic Action in Social Media-Enabled Electronic Networks of Practice →