This article summary is provided by the IPR Organizational Communications Research Center. Summary In distributed work settings, the development and maintenance of social connectivity can be challenging due to the lack of face-to-face contacts, shared experiences, and common ground. To address this concern, global organizations often adopt enterprise social media (ESM) to facilitate relationship building and … Continue reading How Enterprise Social Media Affects the Social Connectivity of Globally Dispersed Workers
Summary Enterprise Social Media (ESM) is defined as web-based platforms that allow workers to (1) communicate messages with specific coworkers or broadcast messages to everyone in the organization; (2) explicitly indicate or implicitly reveal particular coworkers as communication partners; (3) post, edit, and sort text and files linked to themselves or others; and (4) view … Continue reading Enterprise Social Media Use: The Motives and Role of Public Social Media Experience
Author(s), Title and Publication Madsen, V. T. (2018). Participatory communication on internal social media–a dream or reality? Findings from two exploratory studies of coworkers as communicators. Corporate Communications: An International Journal, 23(4), 614-628. doi.org/10.1108/CCIJ-04-2018-0039 Summary Internal social media (ISM) has been recognized as a communication and information sharing opportunity where organizational members may not only … Continue reading Participatory Communication on Internal Social Media – a Dream or Reality?
Authors, Title and Publication Treem, J. W., Dailey, S. L., Pierce, C. S., & Leonardi, P. M. (2015). Bringing technological frames to work: How previous experience with social media shapes the technology’s meaning in an organization. Journal of Communication, 65(2), 396-422. This study examines the expectations that workers have regarding enterprise social media (ESM). ESM is increasingly … Continue reading Bringing Technological Frames to Work: How Previous Experience with Social Media Shapes the Technology’s Meaning in an Organization
Topic: Digital Communication in the Workplace Authors, Title and Publication Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer-Mediated Communication, 19(1), 1-19. Summary This review article explored what consequences—positive and negative—social media used for communication and interaction within the … Continue reading Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations
Authors, Title and Publication Beck, R., Pahlke, I., & Seebach, C. (2014). Knowledge exchange and symbolic action in social media-enabled electronic networks of practice: A multilevel perspective on knowledge seekers and contributors. MIS Quarterly, 38(4), 1245-1270. The objective of this study was to identify and understand the social antecedents of knowledge exchange in electronic networks of … Continue reading Knowledge Exchange and Symbolic Action in Social Media-Enabled Electronic Networks of Practice