This summary is provided by the IPR Organizational Communication Research Center Summary The importance of internal social media has become increasingly prominent, especially in times of remote-only working. The use of internal social media has shifted the focus of internal communication from top-down information to participation, cooperation, and dialogue. Specifically, as a form of digital networking, … Continue reading Who does (not) want to engage in internal social media? Employees’ segmentation into different user types
This summary is provided by the IPR Organizational Communication Research Center Summary Although internal communicators have various tools to communicate with employees, internal social media offer a “synchronous” opportunity (allows two or more people to share communication in real-time) for organizations to share detailed, transparent, up-to-date information. Recently, more organizations are using internal social media. Despite … Continue reading Organizations’ Administration of Internal Social Media and Relationship Cultivation – From the Employee Perspective
Author(s), Title and Publication Ewing, M., Men, L. R., & O’Neil, J. (2019). Using social media to engage employees: Insights from internal communication managers. International Journal of Strategic Communication, 13(2), 110-132. Summary Internal social media has emerged as the new frontier for internal communicators to achieve long-term organizational goals, including engaging employees. Previous research suggests that … Continue reading Using social media to engage employees: Insights from internal communication managers
Author(s), Title and Publication Madsen, V. T. (2018). Participatory communication on internal social media–a dream or reality? Findings from two exploratory studies of coworkers as communicators. Corporate Communications: An International Journal, 23(4), 614-628. doi.org/10.1108/CCIJ-04-2018-0039 Summary Internal social media (ISM) has been recognized as a communication and information sharing opportunity where organizational members may not only … Continue reading Participatory Communication on Internal Social Media – a Dream or Reality?