This summary is provided by the IPR Organizational Communication Research Center Summary Communication has long been associated with organizational identification (OID). However, few studies have considered the role of computer-mediated communication (CMC) in organizational identification processes and outcomes. Given the prominence of computer-mediated communication, (particularly social networking systems) communication via online channels might influence the … Continue reading Not just for customers anymore: Organization Facebook, employee social capital, and organizational identification
Tag Archives: social capital
Author(s), Title and Publication Broch, C., Lurati, F., Zamparini, A. & Mariconda, S. (2018). The Role of Social Capital for Organizational Identification: Implications for Strategic Communication. International Journal of Strategic Communication, 12:1, 46-66, DOI:10.1080/1553118X.2017.1392310 Summary Strategic communication scholars and professionals are continually interested in how organizations use communication to effectively achieve their mission. Organizational identity, … Continue reading The Role of Social Capital for Organizational Identification
Topic: Digital Communication in the Workplace Authors, Title and Publication Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer-Mediated Communication, 19(1), 1-19. Summary This review article explored what consequences—positive and negative—social media used for communication and interaction within the … Continue reading Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations