This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. April Cen Yue and Dr. Patrick Thelen studied how servant leadership (a style of leadership that prioritizes serving those within the organization over oneself and shows outward concern for others) influences employee perceptions of organizational reputation. To understand … Continue reading How Can Servant Leadership Empower Employees?
This summary is provided by the IPR Organizational Communication Research Center based on the original study. Drs. April Yue and Patrick Thelen conducted a study to investigate how perceived verbal aggression from supervisors and coworkers in the workplace affects employees’ perceptions of two types of conflicts – workgroup relationship conflict and work-life conflict – as … Continue reading Exploring the Impact of Workplace Verbal Aggression on Workgroup Dynamics, Employee Work-Life Balance, and Organizational Relationships
This summary is provided by the IPR Organizational Communication Research Center. Dr. Cen April Yue examined how employees’ perceptions of organizations’ use of bridging and buffering public relations strategies affected their positive responses to organizational change. Bridging strategies are relationship-focused and speak to an organization’s sincerity in narrowing the gaps between the positions of the … Continue reading Fostering Positive Reactions to Change
This blog is provided by the IPR Organizational Communication Research Center Change is an inescapable reality of the modern workplace. The declaration of the COVID-19 pandemic forced organizations to confront an array of drastic and previously unimaginable organizational changes. Many business-as-usual approaches to serving customers, working with suppliers, and normal work routines have been disrupted. … Continue reading How to Navigate Change Using Transparency, Charisma, and Empathy
This summary is provided by the IPR Organizational Communication Research Center. Summary Both internal and external publics are increasingly expecting and demanding organizations and their leaders to act ethically and serve all stakeholders’ needs. Not surprisingly, servant leadership, which suggests that leaders should prioritize ethical behavior and the well-being of their followers, customers, and community … Continue reading Servant Leadership: The Key to Empowered and Supportive Employees
This summary is provided by the IPR Organizational Communication Research Center. Summary Leaders rely on communicative acts to convey strategic objectives to their followers. Effective communication from leaders significantly impacts employees’ motivation and the overall health of the organization. Drawing from motivating language theory, this study examines how leaders’ oral communication strategies affect organizational authenticity … Continue reading How Leaders Can Promote Organizational Authenticity and Identification with Motivating Language
This blog is provided by the IPR Organizational Research Communication Center. Over the past few years, large and mid-sized nonprofits have rapidly adopted social media to communicate with internal and external constituents. Social media proves to be a cost-effective resource for nonprofits, playing a pivotal role in accumulating social capital, enhancing nonprofit visibility, and strengthening … Continue reading Leadership Going Social: How U.S. Nonprofit Executives Engage Publics on Twitter
This summary is provided by the IPR Organizational Communication Research Center. Summary Organizational culture is a social glue that holds organizational members together and prescribes how things are understood, judged, and valued in an organization. The affective dimension of organizational culture, known as emotional culture, sets the tone for how members feel. Cultures of joy, … Continue reading Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification