This summary is presented by IPR based on the original journal article in the Public Relations Journal Dr. Linda Aldoory and colleagues explored how public relations professionals’ views of work/life balance differ based on gender. Eight focus groups in four U.S. metropolitan areas (Washington, DC; New York, NY; Chicago, IL; and San Diego, CA) were conducted. … Continue reading Is It Still Just a Women’s Issue? A Study of Work-Life Balance Among Men and Women in Public Relations
Dr. Jennifer Vardeman-Winter and colleagues introduced an intersectional approach to publics to complement current public segmentation strategies. Using past research to inform this approach, the scholars expand the possibilities and realities of accessing and analyzing intersectionality in public relations. The report draws attention to assumptions in prior research regarding intersectionality and the campaign design process. … Continue reading Intersectionality And Publics: How Exploring Publics’ Multiple Identities Questions Basic Public Relations Concepts
This abstract is summarized by the IPR Center for Diversity, Equity, and Inclusion from the original journal article published in the Journal of Applied Communication Research. Jennifer Vardeman-Winter, Ph.D., and colleagues explored how women’s identities affect their reception of messages and decision-making behaviors. The report provides information for an intersectional approach to the segmentation of … Continue reading Information-Seeking Outcomes of Representational, Structural, and Political Intersectionality Among Health Media Consumers
The concept of engagement has attracted a great amount of attention from both scholars and practitioners in PR. Various forms of engagement have been examined, including digital engagement, public engagement, and employee engagement. Nevertheless, engagement is still not clearly defined in our field and industry (Jelen-Sanchez, 2017). Both researchers and practitioners have called for more … Continue reading Five Ways to Rethink Employee Engagement in the PR Industry
Author(s), Title and Publication Jiang, H., & Luo, Y., (2018). Crafting employee trust: From authenticity, transparency to engagement. Journal of Communication Management, 22(2), 138-160. doi.org/10.1108/JCOM-07-2016-0055 Summary Employee trust has been consistently linked to engagement, a fundamental driver of business success and organizational growth. Gaining employee trust is a critical component of effective leadership, and consistency … Continue reading Crafting Employee Trust: From Authenticity, Transparency to Engagement
Public relations is frequently listed as one of the most stressful jobs in the United States (CareerCast.com, 2017). The industry has an annual turnover rate in all specialties of 20.5 percent (Coffee, 2014). Meanwhile, research during the past decade has documented a disheartening fact of high work-life conflict among PRSA members. It appears necessary to … Continue reading Preventing Turnover: Enriching the Interface between Work, Life and Trust
While much attention has been focused on integrating external communication efforts, internal communication can sometimes be a lower priority, which can impact employee engagement. True integration is even more difficult in organizations with multiple offices regionally and globally. We conducted in-depth interviews with 28 communication executives working in such settings to determine whether or not … Continue reading Functional Silos, Integration & Encroachment in Internal Communication
Jiang, Hua, Luo, Yi, & Kulemeka, Owen (2017). Strategic social media use in public relations: Professionals’ perceived social media impact, leadership behaviors, and work-life conflict. International Journal of Strategic Communication, 11, 18-41. Summary The deliberate use of social media tools has become an integral part of strategic communication strategies for organizations to gain competitive advantages. … Continue reading How Strategic Social Media Use Enhances Communication Professionals’ Leadership Behavior
Internal social media (ISM), also referred to as enterprise social media, serve as critical communication channels for employees to share information and build internal relationships across organizational departments and geographical locations (Madsen & Verhoeven, 2016). Drawing upon previous research on social media and enterprise social media, Madsen (2017) defined internal social media (ISM) as “a … Continue reading Examining Internal Social Media from an Integrated Marketing Communication Perspective
Communication technologies influence people’s personal and professional lives tremendously. As Nicole Long, Demand Media said in her article, “How Technology Affects Job Performance,” the use of communication technologies can help streamline organizational processes and improve employees’ productivity if managed effectively. Email, instant messaging, laptops, and mobile phones, are among the most extensive technologies used by … Continue reading The Impact of Communication Technologies on Employees’ Well-Being
Author(s), Title and Publication Jiang, H., & Men, R. L. (2015). Creating an engaged workforce: The impact of authentic leadership, transparent organizational communication, and work-life enrichment. Communication Research, DOI: 10.1177/0093650215613137. Summary This study examined how organizational leadership interplays with communication to influence employees’ work-life enrichment and work engagement. Employee engagement is a work-related motivated state of … Continue reading The Secret to Creating an Engaged Workforce
This guest blog post is written by one of authors of the Top Three Paper Awards from the 2016 International PR Research Conference. “Diversity and Inclusion (D&I) in Recruitment and Retention of Public Relations Talent from Under-Represented Groups: A Study with the Arthur W. Page Society Members” by Hua Jiang, Ph.D., Rochelle Ford, Ph.D., Peta … Continue reading Three Actions to Enhance Diversity and Inclusion (D&I) in Recruitment and Retention of PR Talent