Tag Archives: trust

In today’s fast-paced work environment, effective communication is the backbone of success. It enables teams to collaborate seamlessly, fosters stronger professional relationships, and enhances efficiency within an organization. However, to truly harness the potential of communication, it is essential to go beyond the daily exchanges of information. One aspect of communication that often gets overlooked … Continue reading The Influence of Communicating Values in the Workplace

This summary is provided by the IPR Digital Media Research Center Dr. Jieun Shin and Dr. Sylvia Chan-Olmsted examined Americans’ perceptions of an artificial intelligence (AI) false news detector application called dEFEND. Researchers specifically examined respondents’ trust in the tool and their intent to use it. National surveys of 1,000 U.S. adults were conducted in … Continue reading Can AI Be Trusted to Detect False News?

Dr. Jay Hmielowski and Dr. Eliana DuBosar researched how the places that people come from played a role in how they perceived and trusted journalists and the media. A pilot study was conducted in 2019 followed by a time series study in 2020 that included a total sample of 7,545 participants. Key findings include:— Respondents … Continue reading How Location Impacts Trust in Journalism

The Associated Press and the National Opinion Research Center (NORC) at the University of Chicago examined Americans’ confidence levels in science and medicine related to their political affiliation. A survey of 3,544 U.S. adults was conducted May 5 – Dec. 20, 2022. Key findings include: — 39% of U.S. adults overall said they had “a … Continue reading Do Americans Trust the Scientific Community?

This summary is provided by the IPR Digital Media Research Center Morning Consult explored Americans’ trust in artificial intelligence (AI) companies and support of AI being regulated by the government. A survey of 2,212 U.S. adults was conducted from April 19-22, 2023. Key findings include:— 43% of all respondents said AI companies should be “more … Continue reading American Support of AI Regulation

This summary is provided by the IPR Organizational Communication Research Center Dr. Jian Peng, Dr. Qi Nie, and Dr. Yucong Cheng examined how team abusive supervision created team distrust in the supervisor and eventually induced team behavioral resistance to organizational change. Researchers collected three-wave survey data from 124 teams in four organizations that were part … Continue reading Why do Teams Exhibit Behavioral Resistance to Change? Examining the Negative Impact of Team Abusive Supervision

Morning Consult analyzed Gen Z’s consumption habits, preferred brands, platforms, and forms of entertainment. A study of 2,205 U.S. adults was conducted from February 17-19, 2023. Key findings include: — 56% of Gen Z respondents said they prefer to buy from companies that reflect their social values, compared to:—- 59% of Millennials —- 61% of … Continue reading Majority of Gen Z Buys from Companies with Same Social Values

This summary is provided by the IPR Organizational Communication Research Center. PwC assessed the role and importance of trust in business. A survey of 500 business executives, 2,508 consumers, and 2,012 employees was conducted Feb.17-23, 2023. Key findings include: — 91% of business executives said their ability to build and maintain trust improves the bottom … Continue reading How Brand Trust Impacts the Bottom Line

Pew Research Center examined Americans’ perceptions of financial institutions and large corporations. A survey of 5,098 adults was conducted from Oct. 10–16, 2022. Key findings include:1.) 26% of Republicans and 25% of Democrats said large corporations have a positive effect on the country.— This statistic was 54% for republicans and 23% for Democrats in 2019.2.) … Continue reading Anti-Corporate Sentiment in the U.S. is Widespread

Public Affairs Council examined U.S. public opinion on issues intersecting business, government, and American society. A survey of 2,210 U.S. adults was conducted Sept. 1-2, 2022. Key findings include: 1.) 71% of Americans trust friends and family the most as a source of political information, followed secondly by businesses (44%). — 40% of Americans said … Continue reading Americans Trust Businesses More than News Media

This summary is provided by the IPR Organizational Communication Research Center. Summary Internal communication comprises many forms of interactions in the workplace. While formal communication within organizations has been largely examined, little is known about informal communication concerning its actual relevance for employees and its functions and effects. Researchers zeroed in on informal communication and … Continue reading At The Water-Cooler: Work Time Wasted or Crucial Exchange Among Co-Workers?

This summary is provided by the IPR Organizational Communication Research Center Summary A critical objective of organizations’ crisis communication is to cultivate a motivated and engaged workforce despite adversities. To enhance organizations’ internal crisis communication practice, this study examined how leaders’ motivational communication can facilitate employees’ crisis coping and promote employees’ organizational engagement. More specifically, … Continue reading How Leaders’ Motivational Language Enhanced Employee Engagement During COVID-19

The Reuters Institute analyzed how news is being consumed globally. An online questionnaire at the end of January/beginning of February 2022 of around 2,000 adults each in 46 countries was conducted. Key findings include: 42% of total participants say they trust “most news most of the time.” Finland has the highest levels of overall trust … Continue reading Global Analysis of News Consumption

This summary is provided by the IPR Organizational Communication Research Center. Summary This study examined how the global pandemic brought new challenges to organizational listening and how organizations handle these barriers. Organizational listening is a strategic management function and an ethical responsibility critical to employee-organization relationships (EOR). Ethical listening involves treating others with respect, paying … Continue reading Organizations Showed Greater Moral Sensitivity During COVID-19