I had an opportunity to address the Georgian PR Club (Russia) via Skype earlier in April, as a guest of Berdia Natsvlishvili who heads up the Club of PR leaders that gathers regularly in Tbilisi. Berdia is also Country Director for PH International Georgia and has stayed connected with Dennis Wilcox, formerly of San Jose State … Continue reading Georgian PR Club Takes Development of PR Capabilities Seriously!
Archives
Now aged 90, I commenced public relations practice in 1947 on my return from service with the Royal Marine Commandos. I am the only Founding Father of the Chartered Institute of Public Relations and International Public Relations Association still alive. At the close of my 66-year-long career I wish to record my professional beliefs in … Continue reading Credo for Public Relations: The Role of Evaluation and Measurement →
Resolved: Whether in internal communication, PR measurement or strategic communications, we will be fearless, ruled by the right thing to do rather than the facile, easy or merely expedient. Therefore: As experts in communication (not merely PR or marketing), we will have facts and data at our disposal to support our strategies and tactics. We … Continue reading Fearless is PR in the Face of Challenge →
The following post is from Forrest Anderson’s blog, Reputation, Research, Relationships and Messages. Additional comments and tips are strongly encouraged. Surveys, when done properly, are a great way to gather the kind of information you can use to create communications campaigns that achieve business objectives. They are based on real information and insight into the target … Continue reading Tips for More Successful Surveys →
The European Communication Monitor (ECM) is an annual longitudinal trans-national survey of European communications professionals, first carried out in 2007. It describes itself as, “the largest survey on strategic communication, corporate communications, communication management, and public relations worldwide.” The 2013 version asked 39 questions and received 2,710 responses from 43 countries. This article is the … Continue reading European Communication Monitor 2013 (Part I) →
My first dabble in collaboration on a global scale with stakeholders came with the Global Alliance for Public Relations and Communication Management (GA) tackling the issue of ethics by researching whether a global code of ethics was feasible and desirable to strengthen the profession. With the help of an international task force we examined the … Continue reading Sharing Global Alliance Research →
This month, four major corporations – GE, GM, McDonald’s USA and Southwest Airlines – adopted a set of interim metrics proposed by the Coalition for Public Relations Research Standards. Those standards, focusing on traditional media measurement, social media measurement, return on investment and the communications lifecycle, are now available for free download: The Standards Summary … Continue reading PR Research & Measurement Standards Available for Download →
At the Measurement Summit 3.1, a “think-fest” on the future of public relations research standards conducted by the IPR Measurement Commission, Don W. Stacks, Ph.D., presented “Toward the Establishment of Ethical Standardization in Public Relations Research, Measurement, and Evaluation,” on behalf of Shannon A. Bowen, Ph.D., and himself. The presentation was based on a paper … Continue reading Toward the Establishment of Ethical Standardization in Public Relations Research, Measurement and Evaluation →
In a recent book chapter*, Fraser Likely and Professor Tom Watson discussed public relations measurement and evaluation practices over the past 40 Years. In this extract from the chapter, they look to the future. The debate over valid methods of measurement and evaluation of public relations has a considerable history. It is characterised by the … Continue reading Future Trends in Measurement and Evaluation →
As I mentioned in my last blog, PR luminaries, including Paul Holmes, are calling for practitioners to tap into “Big Data.” The Summer 2013, Issue of Kellogg Magazine (published by the Kellogg School of Management at Northwestern University) includes “Embracing a Big Data Mindset ” in which Florian Zettelmeyer, professor of marketing at Kellogg and an … Continue reading It’s Not Big Data, It’s Analytics →
A few days ago, the New York Times printed an intriguing article featuring Scott Howe, CEO of Axciom Corporation, and his decision to embark on a ‘novel public relations strategy: openness.’ The marketing technology company unveiled a free website where consumers in the United States can view some of the information collected about them. The … Continue reading For the Sake of Transparency: Informing Interviewees →
This is David Geddes, past chair of the Institute for Public Relations Measurement Commission and principal of Geddes Analytics. Today I am talking with Karla Chaves Brenes, managing director of the public relations and communications agency Próxima, based in San José, Costa Rica. Próxima specializes in corporate image and social responsibility. Karla, it was nice … Continue reading 5 Minutes with… Karla Chaves Brenes →