Tag Archives: Upward Communication

December 22, 2015[Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centercommunication strategies, employee-supervisor communication, employee-supervisor relationship, relationship maintenance, supervisory mentoring, Upward CommunicationSarah Jackson

Author(s), Title and Publication Tepper, B. J. (1995). Upward maintenance tactics in supervisory mentoring and nonmentoring relationships. Academy of Management Journal, 38(4), 1191-1205. Summary This study examined the communication tactics that junior colleagues use to maintain stable mentoring relationships with their senior colleagues. Data were collected from a survey of 259 employees, with their upward … Continue reading Upward Maintenance Tactics in Supervisory Mentoring and Nonmentoring Relationships →

December 17, 2015[Research Library], OCRC - Culture and Values, Organizational Communication Research Centeracculturation, employee communication, employee dissatisfaction, employee dissent, employee relations, internal communication, organizational assimilation, organizational culture, peer communication, Upward CommunicationSarah Jackson

Author(s), Title and Publication Goldman, Z., W., & Myers, S. A. (2015). The relationship between organizational assimilation and employees’ upward, lateral, and displaced dissent. Communication Reports, 18(1), 24 – 35. Summary This article reports a study that explored the process by which an individual employee being integrated into the culture of an organization, i.e. organizational … Continue reading The Relationship Between Organizational Assimilation and Employees’ Upward, Lateral, and Displaced Dissent →

November 10, 2014OCRC - Internal Communicationsemployee communication, employees’ emotion management, internal activism, listening, management communication, organizational change, public relations leadership, Upward CommunicationSarah Jackson

Topic: Organizational Change, Internal Activism Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Effective public relations leadership in organizational change: A study of multinationals in Mainland China. Journal of Public Relations Research, 26(2), 134-160. Summary Organizational change is prevalent as organizations try to adapt to a changing environment and jostle for competitive advantage. Employees often … Continue reading Effective Public Relations Leadership in Organizational Change: A Study of Multinationals in Mainland China →

April 1, 2014[Research Library], OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Leadership Communications, Organizational Communication Research Centeremployee management, employee voice, Organizational Identification, personal control, Upward CommunicationInstitute for Public Relations

Topic: Employee Communication Behavior and Upward Communication Author(s), Title and Publication Tangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203. Summary This study investigated the impact of employees’ perceived personal control on their voice. Personal control refers to employees’ … Continue reading Exploring Nonlinearity in Employee Voice: The Effects of Personal Control and Organizational Identification →

April 1, 2014[Research Library], OCRC - Leadership Communications, Organizational Communication Research CenterChinese employees, communication goals, message features, Upward CommunicationInstitute for Public Relations

Topic: Upward Communication and Upward Influence Author(s), Title and Publication Shi, X., & Wilson. S. R. (2010). Upward influence in contemporary Chinese organizations: Explicating the effects of influence goal type and multiple goal importance on message reasoning and politeness. Management Communication Quarterly, 24(4), 579-606. Summary This study explored how Chinese employees engage in upward influence … Continue reading Upward Influence in Contemporary Chinese Organizations: Explicating the Effects of Influence Goal Type and Multiple Goal Importance on Message Reasoning and Politeness. →

December 13, 2013[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centercreative performance, employee creativity, employee management, feedback inquiry, feedback monitoring, self-regulation, Upward CommunicationInstitute for Public Relations

Topic: Upward Communication and Feedback Seeking Author(s), Title and Publication de Stobbeleir, K. E. M., Ashford, S. J., & Buyens, D. (2011). Self-regulation of creativity at work: The role of feedback-seeking behavior in creative performance. Academy of Management Journal, 54(4), 811-831. Summary This study examined how employees use feedback seeking as a strategy to enhance … Continue reading Self-Regulation of Creativity at Work: The Role of Feedback-Seeking Behavior in Creative Performance →

November 19, 2013[Research Library], OCRC - Leadership Communications, Organizational Communication Research Centercommunication tactics, Performance Appraisals, Upward CommunicationInstitute for Public Relations

Topic: Organizational Dissent Author(s), Title and Publication Garner, J. T. (2012). Making waves at work: Perceived effectiveness and appropriateness of organizational dissent message. Management Communication Quarterly, 26(2), 224-240. Summary This study examined supervisors’ perceptions of effectiveness and appropriateness of various dissent messages. Participants (364 employees) were asked to recall a conversation with a supervisor or … Continue reading Making Waves at Work: Perceived Effectiveness and Appropriateness of Organizational Dissent Message →

November 19, 2013[Research Library], OCRC - Leadership Communications, Organizational Communication Research Centerchallenging employee voice, loyalty, Performance Appraisals, supportive employee voice, Upward CommunicationInstitute for Public Relations

Topic: Upward Communication Author(s), Title and Publication Burris, E. R. (2012). The risks and rewards of speaking up: Managerial responses to employee voice. Academy of Management Journal, 55(4), 851-875. Summary This article examined how restaurant managers respond to employee voice with three studies. Employee voice includes 1) challenging voice, which is intended to alter or … Continue reading The Risks and Rewards of Speaking Up: Managerial Responses to Employee Voice →

August 13, 2012[Research Library], OCRC - Leadership Communications, Organizational Communication Research Centerbig five categories of personality, employee personality, feedback-seeking behavior, performance feedback, personality, Upward CommunicationInstitute for Public Relations

Topic: Upward Communication and Feedback-Seeking Behavior Author(s), Title and Publication Krasman, J. (2010). The Feedback-Seeking Personality: Big Five and Feedback-Seeking Behavior. Journal of Leadership & Organizational Studies, 17(1), 18-32. Summary This study examined the influence of employees’ personalities (i.e., the Big Five) on their feedback-seeking behavior. The Big Five categories of human personality are: neuroticism … Continue reading The Feedback-Seeking Personality: Big Five and Feedback-Seeking Behavior →

August 13, 2012[Research Library], OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centeraggressive communication, communication delivery style, impression formation, impression management, language expectancy theory (LET), message content, New Employee Communications, personal reputation, supervisor-employee relationship, Upward Communication, work competenceInstitute for Public Relations

Topic: Personal Reputation, Work Competence and Upward Communication Author(s), Title and Publication Foste, E. A., & Botero, I. C. (2012). Personal Reputation: Effects of Upward Communication on Impressions About New Employees. Management Communication Quarterly, 26(1), 48-73. Summary This study focused on how a new employee’s message content and delivery style in upward communication affected the … Continue reading Personal Reputation: Effects of Upward Communication on Impressions About New Employees →

August 13, 2012[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centerdissent, employee voice, power distance, self-efficacy, Upward Communication, voice management, voice methodsInstitute for Public Relations

Topic: Employee Voice Author(s), Title and Publication Landau, J. (2009). To speak or not to speak: Predictors of voice propensity. Journal of Organizational Culture, Communication and Conflict, 13(1), 35-54. Summary “Voice” is dissent expressed openly and clearly in a constructive fashion within organizations to people who can influence organizational decisions and actions. This study investigated … Continue reading To speak or not to speak: Predictors of voice propensity →

August 13, 2012[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centerdissent, employee management, employee voice, repetition duration, repetition frequency, repetition interval, Upward CommunicationInstitute for Public Relations

Topic: Upward Dissent Author(s), Title and Publication Kassing, J. W. (2009). “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent. Management Communication Quarterly, 22(3), 416-436. Summary This study explored how 190 employees from a variety of organizations in Arizona expressed dissent to management about the same issue on multiple … Continue reading “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent →