Tag Archives: Upward Communication

Author(s), Title and Publication Tepper, B. J. (1995). Upward maintenance tactics in supervisory mentoring and nonmentoring relationships. Academy of Management Journal, 38(4), 1191-1205. Summary This study examined the communication tactics that junior colleagues use to maintain stable mentoring relationships with their senior colleagues. Data were collected from a survey of 259 employees, with their upward … Continue reading Upward Maintenance Tactics in Supervisory Mentoring and Nonmentoring Relationships

Author(s), Title and Publication Goldman, Z., W., & Myers, S. A. (2015). The relationship between organizational assimilation and employees’ upward, lateral, and displaced dissent. Communication Reports, 18(1), 24 – 35. Summary This article reports a study that explored the process by which an individual employee being integrated into the culture of an organization, i.e. organizational … Continue reading The Relationship Between Organizational Assimilation and Employees’ Upward, Lateral, and Displaced Dissent

Topic: Organizational Change, Internal Activism Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Effective public relations leadership in organizational change: A study of multinationals in Mainland China. Journal of Public Relations Research, 26(2), 134-160. Summary Organizational change is prevalent as organizations try to adapt to a changing environment and jostle for competitive advantage. Employees often … Continue reading Effective Public Relations Leadership in Organizational Change: A Study of Multinationals in Mainland China

Topic: Employee Communication Behavior and Upward Communication Author(s), Title and PublicationTangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203. SummaryThis study investigated the impact of employees’ perceived personal control on their voice. Personal control refers to employees’ perceived autonomy … Continue reading Exploring Nonlinearity in Employee Voice: The Effects of Personal Control and Organizational Identification

Topic: Upward Communication and Upward Influence Author(s), Title and PublicationShi, X., & Wilson. S. R. (2010). Upward influence in contemporary Chinese organizations: Explicating the effects of influence goal type and multiple goal importance on message reasoning and politeness. Management Communication Quarterly, 24(4), 579-606. SummaryThis study explored how Chinese employees engage in upward influence with their … Continue reading Upward Influence in Contemporary Chinese Organizations: Explicating the Effects of Influence Goal Type and Multiple Goal Importance on Message Reasoning and Politeness.

Topic: Upward Communication and Feedback Seeking Author(s), Title and Publication de Stobbeleir, K. E. M., Ashford, S. J., & Buyens, D. (2011). Self-regulation of creativity at work: The role of feedback-seeking behavior in creative performance. Academy of Management Journal, 54(4), 811-831. Summary This study examined how employees use feedback seeking as a strategy to enhance … Continue reading Self-Regulation of Creativity at Work: The Role of Feedback-Seeking Behavior in Creative Performance

Topic: Trust and Upward Communication Author(s), Title and Publication Roberts, K. H.; & O’Reilly, C. A. III (1974). Failures in upward communication in organizations: Three possible culprits. Academy of Management Journal, 17(2), 205-215. Summary This classic study examined the impact of subordinates’ trust in their supervisor, perceptions of the supervisor’s influence over their future, and … Continue reading Failures in Upward Communication in Organizations: Three Possible Culprits

Topic: Organizational Dissent Author(s), Title and Publication Garner, J. T. (2012). Making waves at work: Perceived effectiveness and appropriateness of organizational dissent message. Management Communication Quarterly, 26(2), 224-240. Summary This study examined supervisors’ perceptions of effectiveness and appropriateness of various dissent messages. Participants (364 employees) were asked to recall a conversation with a supervisor or … Continue reading Making Waves at Work: Perceived Effectiveness and Appropriateness of Organizational Dissent Message

Topic: Upward Communication Author(s), Title and Publication Burris, E. R. (2012). The risks and rewards of speaking up: Managerial responses to employee voice. Academy of Management Journal, 55(4), 851-875. Summary This article examined how restaurant managers respond to employee voice with three studies. Employee voice includes 1) challenging voice, which is intended to alter or … Continue reading The Risks and Rewards of Speaking Up: Managerial Responses to Employee Voice

Topic: Upward Communication and Feedback-Seeking Behavior Author(s), Title and Publication Krasman, J. (2010). The Feedback-Seeking Personality: Big Five and Feedback-Seeking Behavior. Journal of Leadership & Organizational Studies, 17(1), 18-32. Summary This study examined the influence of employees’ personalities (i.e., the Big Five) on their feedback-seeking behavior. The Big Five categories of human personality are: neuroticism … Continue reading The Feedback-Seeking Personality: Big Five and Feedback-Seeking Behavior

Topic: Personal Reputation, Work Competence and Upward Communication Author(s), Title and Publication Foste, E. A., & Botero, I. C. (2012). Personal Reputation: Effects of Upward Communication on Impressions About New Employees. Management Communication Quarterly, 26(1), 48-73. Summary This study focused on how a new employee’s message content and delivery style in upward communication affected the … Continue reading Personal Reputation: Effects of Upward Communication on Impressions About New Employees

Topic: Employee Voice Author(s), Title and Publication Landau, J. (2009). To speak or not to speak: Predictors of voice propensity. Journal of Organizational Culture, Communication and Conflict, 13(1), 35-54. Summary “Voice” is dissent expressed openly and clearly in a constructive fashion within organizations to people who can influence organizational decisions and actions.  This study investigated … Continue reading To speak or not to speak: Predictors of voice propensity

Topic: Upward Dissent Author(s), Title and Publication Kassing, J. W. (2009). “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent. Management Communication Quarterly, 22(3), 416-436. Summary This study explored how 190 employees from a variety of organizations in Arizona expressed dissent to management about the same issue on multiple … Continue reading “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent

Topic: Employee Silence and Upward Communication Author(s), Title and Publication Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why. Journal of Management Studies, 40(6), 1453-1476. Summary Research shows that employees often feel uncomfortable speaking to their bosses about organizational … Continue reading An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why