Tag Archives: Information Satisfaction

April 1, 2014[Research Library], OCRC - Culture and Values, OCRC - Engagement, OCRC - Measurement, Organizational Communication Research Centercorporate communication, Information Satisfaction, internal communication, internal stakeholders, Organizational Identification, relationship managementMary Welch

Topic: Internal Communication Author(s), Title and Publication Welch, M. (2012) Appropriateness and acceptability: Employee perspectives of internal communication. Public Relations Review, 38(2), 246-254. Summary Internal communication is effective when appropriate messages reach employees in formats useful and acceptable to them. This study explored employees’ perceptions of the formats of internal communication (i.e., print, electronic, and … Continue reading Appropriateness and acceptability: Employee perspectives of internal communication →

August 13, 2012[Research Library], OCRC - Leadership Communications, OCRC - Measurement, OCRC - Trust, Organizational Communication Research Centeralignment in communication, communication management, communication misunderstanding, crisis communications, Information Satisfaction, internal communicationInstitute for Public Relations

Topic: Alignment and Internal Crisis Communication Author(s), Title and Publication Mazzei, A., & Ravazzani, S. (2011). Manager-employee communication during a crisis: The missing link. Corporate Communications, 16(3), 243-254 Summary This study investigated the effectiveness of internal crisis communication by comparing Italian companies’ communications with employees and employees’ interpretations of those communication efforts during the 2008-2009 … Continue reading Manager-employee communication during a crisis: The missing link →

July 23, 2012[Research Library], OCRC - Measurement, Organizational Communication Research Centercommunication channels, dominant coalition, employee communication, employee management, employee-organization relationships, face-to-face communication, influence tactics, information dissemination, Information Satisfaction, internal communication, interpersonal communication, organizational advocacy, sense of community, supervisor-employee relationshipInstitute for Public Relations

Topic: Internal Communication and Information Satisfaction Author(s), Title and Publication White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations Research, 22(1), 65-84. Summary This study examined employees’ perceptions of information flow from top administrators, their communication preferences, sense of … Continue reading Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence →